marlonchav
Recruit
- Messages
- 12
When i open my account i have to send all the documents and pass KYC in order to have a trade account, deposit and withdrawal.
I sent ID, address proof and my account was fully verified, KYC and all the docs verified. So i was informed that i was fully verified to deposit trade and place withdrawals. ( they only have btc and usdt as payments method, so only crypto payments)
I deposit, i trade and when i request my withdrawal they didnt proceed and also request more documents when my KYC is already verified and account also fully verified.
So i asked them multiple times to proceed with my withdrawal and they still holding my money .
Please FPA i ask you help on this matter.
I sent ID, address proof and my account was fully verified, KYC and all the docs verified. So i was informed that i was fully verified to deposit trade and place withdrawals. ( they only have btc and usdt as payments method, so only crypto payments)
I deposit, i trade and when i request my withdrawal they didnt proceed and also request more documents when my KYC is already verified and account also fully verified.
So i asked them multiple times to proceed with my withdrawal and they still holding my money .
Please FPA i ask you help on this matter.