Pharaoh
Brigadier General
- Messages
- 20,307
More likely, you've got a bank employee who doesn't want to do any work.
Asking for a supervisor in the fraud department can be a way around an employee who just doesn't care. If the issuing bank still doesn't want to follow policies, sometimes it's necessary to contact Visa or MasterCard directly. A bank that refuses to follow Visa and MasterCard policies can find its contract with those companies won't be renewed. Considering the losses of profit this would cost the bank, calls from Visa or MasterCard asking a bank to do the right thing are very seldom ignored.
Asking for a supervisor in the fraud department can be a way around an employee who just doesn't care. If the issuing bank still doesn't want to follow policies, sometimes it's necessary to contact Visa or MasterCard directly. A bank that refuses to follow Visa and MasterCard policies can find its contract with those companies won't be renewed. Considering the losses of profit this would cost the bank, calls from Visa or MasterCard asking a bank to do the right thing are very seldom ignored.
As think it is the only way as the financial ombudsman is even agreeing with the banks, as they ignore common sense, emails etc in favour of clearly fraudulent documents sent by Lbinary 
