lh-crypto.com Withdrawal Issues

FxMaster

Lt. Colonel
Messages
10,863
Hello Forex Peace Army Team and Goldsmith!

Thank you for drawing our attention to this issue! It will take us some time to figure the situation out. As soon as we come to a conclusion, we will inform you via the support messages and here on this thread.
@Goldsmith, here you go mate :)
 

Kittisak_Pro

Private
Messages
19
Looks like their BTC withdrawing channel doesn't work actually. Still, they must provide suitable alternatives and if it is not possible to withdraw less than 100 eur, they definitely should issue a refund
 

HeavenLeighRob

Sergeant
Messages
164
Geez…the amount of grammatical errors in that email alone would send me running for the hills from that broker. They do not seem professional at all and support seems confrontational rather than helpful.
Did you ever manage to receive your withdrawal? Closing your account with them sounds like a good idea.
 

LH-Crypto

Recruit
Messages
3
Hello Goldsmith and Forex Peace Army Team!

Thank you for drawing our attention to this issue.

I have to remind you about the 18th question of FAQ section here: https://www.lh-crypto.com/faq/
It states:
For any withdrawal, the minimum amount is 100 Euro or its equivalent in other currencies. To activate withdrawal, it is required to complete the minimum trading volume which amounts to 3 standard trading lots.

So, let alone the 100 Euro issue, the client has not complied with another requirement - the 3 trading lots.
Also, as it states in the FAQ article, the minimum amount for withdrawal is 100 Euro or its equivalent, which is now approx. 0,0025 BTC.

Regarding the Client Area, you are right, there was a mistake in there. Of course, the equivalent of 100 Euro is much higher than 0,001 BTC stated on the withdrawal page. Now we have fixed this mistake that probably sneaked there from the times of different Bitcoin rates or because of our tech team's carelessness. Thanks again for letting us know about it!

So as soon as the client completes the 3 trading lots, he can withdraw approximately 0,0025 BTC or more.
 

FxMaster

Lt. Colonel
Messages
10,863
@Goldsmith, we need your attention@ here,

@FPA Forums Team, can you invite @Goldsmith to this thread, please?
Hello Goldsmith and Forex Peace Army Team!

Thank you for drawing our attention to this issue.

I have to remind you about the 18th question of FAQ section here: https://www.lh-crypto.com/faq/
It states:
For any withdrawal, the minimum amount is 100 Euro or its equivalent in other currencies. To activate withdrawal, it is required to complete the minimum trading volume which amounts to 3 standard trading lots.

So, let alone the 100 Euro issue, the client has not complied with another requirement - the 3 trading lots.
Also, as it states in the FAQ article, the minimum amount for withdrawal is 100 Euro or its equivalent, which is now approx. 0,0025 BTC.

Regarding the Client Area, you are right, there was a mistake in there. Of course, the equivalent of 100 Euro is much higher than 0,001 BTC stated on the withdrawal page. Now we have fixed this mistake that probably sneaked there from the times of different Bitcoin rates or because of our tech team's carelessness. Thanks again for letting us know about it!

So as soon as the client completes the 3 trading lots, he can withdraw approximately 0,0025 BTC or more.
 

FPA Forums Team

Caution: Moderators at Work
Messages
404
invite-fpaop.png
The FPA invited the Original Poster to update this discussion on Aug 19, 2021 at 10:28 AM
 

Goldsmith

Corporal
Messages
79
Look Here another email i got and they just fixed issue in there site ... If there was any mistake that dont think blame on client..

Dear Client,

Thank you for drawing our attention to this issue.

We have to remind you about the 18th question of FAQ section here: https://www.lh-crypto.com/faq/
It states:
For any withdrawal, the minimum amount is 100 Euro or its equivalent in other currencies. To activate withdrawal, it is required to complete the minimum trading volume which amounts to 3 standard trading lots.

So, apart from the 100 Euro issue, you have not complied with another requirement - the 3 trading lots.
Also, as it states in the FAQ article, the minimum amount for withdrawal is 100 Euro or its equivalent, which is now approx. 0,0025 BTC.


Regarding the Client Area, you are right, there was a mistake in there. Of course, the equivalent of 100 Euro is much higher than 0,001 BTC stated on the withdrawal page. Now we have fixed this mistake that probably sneaked there from the times of different Bitcoin rates or because of our tech team's carelessness. Thanks again for letting us know about it!

So as soon as you complete the 3 trading lots, you can withdraw approximately 0,0025 BTC or more.




Best regards

Lh-Crypto



Basically they are just trying to SCAM with me for add more funds. be careful everyone with this broker..

Thanks FPA
 

FxMaster

Lt. Colonel
Messages
10,863
Look Here another email i got and they just fixed issue in there site ... If there was any mistake that dont think blame on client..

Dear Client,

Thank you for drawing our attention to this issue.

We have to remind you about the 18th question of FAQ section here: https://www.lh-crypto.com/faq/
It states:
For any withdrawal, the minimum amount is 100 Euro or its equivalent in other currencies. To activate withdrawal, it is required to complete the minimum trading volume which amounts to 3 standard trading lots.

So, apart from the 100 Euro issue, you have not complied with another requirement - the 3 trading lots.
Also, as it states in the FAQ article, the minimum amount for withdrawal is 100 Euro or its equivalent, which is now approx. 0,0025 BTC.


Regarding the Client Area, you are right, there was a mistake in there. Of course, the equivalent of 100 Euro is much higher than 0,001 BTC stated on the withdrawal page. Now we have fixed this mistake that probably sneaked there from the times of different Bitcoin rates or because of our tech team's carelessness. Thanks again for letting us know about it!

So as soon as you complete the 3 trading lots, you can withdraw approximately 0,0025 BTC or more.




Best regards

Lh-Crypto



Basically they are just trying to SCAM with me for add more funds. be careful everyone with this broker..

Thanks FPA
Do you want me to help you with anything, here?
 

LH-Crypto

Recruit
Messages
3
Hi Goldsmith!

The conclusion you made does not seem to be right. It is not required to deposit any more funds to be able to withdraw. All that is needed is to trade the necessary amount of trading lots. Please remember that it is required to make 3 lots after every operation on the account for successful withdrawal, so if you deposit funds now, you will have to make 3 lots anew, while now you have already made approx. 0,8-1 trading lot (for more info, check MetaTrader).
 
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