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Liteforex cancel my withdraw and delete my balance

Discussion in 'Scam Alerts' started by dhaka1234, Jun 28, 2014.

  1. dhaka1234

    dhaka1234 Recruit

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    hello
    i need FPA help
    I've been waiting for almost two months, only to get a reply from the LiteForex.

    liteforex cancel my WITHDRAWAL 95$ and deleted my balance about 50$

    I trade on Monday. I trade began at 6 am, to 11 noon, (GMT +7) Indonesia time.
    and make trades in a long time, as well as trading in trading hours, the chart moves as usual, and also, I did open orders by 20 to 30 orders.

    then I did the withdrawal amount $ 95

    This screen shot when I do a withdrawal.
    [​IMG]

    and the remaining funds in my profile, after I do a withdrawal.[/B]
    [​IMG]

    a few hours later, without notice, and without warning.
    my withdraw canceled, and my balance deleted by LiteForex.[/B]
    [​IMG]

    and

    [​IMG]

    I have several times spoken to costmer service,
    but they always told me to send an email to amlpolicy@liteforex.com.

    I've sent an email more than 25 times, but they only reply once, and the answer is not very satisfactory.

    they assume that I have committed an offense.
    they say that I conduct trading activities during non-market rate.

    although, I did trade on Monday. and certainly when the markets move.

    I've been waiting for almost two months, only to get a reply from the LiteForex.


    they say, that on Monday, especially market WTI (oil), their servers to crash, but on that day the market is running normally, and the movement of WTI at that time is running normally.

    they say, due to non-market rate, so they consider me violation.

    but if you look at some of the cases in the FPA, when members LiteForex losses, due to the spike, or non-market prices, they always assume that prices are in metatrader is a legitimate price.
    and when the price of LiteForex not considered appropriate, when we experience a loss, they do not want to refund us, but when we get a profits, they consider illegitimate price, and do not want to restore the profits that we get.


    I did a transaction over 5 hours on that day.
    and price movements move as usual.
    I did open orders and more than 20 times.
     
  2. dhaka1234

    dhaka1234 Recruit

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    Please forex peace army help me
     
  3. dhaka1234

    dhaka1234 Recruit

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    forex peace army please help me
     
  4. Pharaoh

    Pharaoh Colonel

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    Unless LF can prove you were deliberately abusing the system by somehow trading off market prices, they need to pay you.

    The problem is that LiteForex doesn't seem to think they need to prove anything. Being a profitable trader is enough for them to decide you've broken a rule. Then they grab your hard-earned profits and there's nothing you can do about it. This sort of thing is one of the reasons the FPA labelled Lite Forex as a scam last September.

    My suggestions:

    1. File a complaint with econsumer.gov - Your site for cross-border complaints.

    2. See if LF claims to be with any specific financial registry and/or regulator at the moment. If so file complaints with those.

    3. Ask your bank and local police if there is any place to file an online financial fraud complaint in Indonesia. If you do find one, post that information here.
     
  5. dhaka1234

    dhaka1234 Recruit

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  6. undertaker

    undertaker Sergeant

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    Actuall every broker always consider every withdrawal, and that's reason why they removed your withdrawal request and your profit. I think they got a reason to remove them (not sure it is true or no).

    In your case, LiteForex is like a scammer. You should leave it.
     
  7. henyo

    henyo Master Sergeant

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    that amount is not small, and i hope the complainant keeps this thread updated. and best of luck. just follow the steps provided by pharoah
     
  8. dhaka1234

    dhaka1234 Recruit

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    Yes I hope.
    I've been wating more than 2 months
    And iv been send email more than 27 times
     
  9. dhaka1234

    dhaka1234 Recruit

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    email no reply from liteforex
    posting forum no answer from liteforex
     
  10. Pharaoh

    Pharaoh Colonel

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    Did you file with eConsumer, check on LF's regulation, and contact your local police and bank yet?
     

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