Braima
Recruit
- Messages
- 34
On the 22/02/2021 my ECN account of over $7500 and a free margin of at least 3000 was stop out by liteforex at -6754 I wrote to them they are still fabricating rules that are not written any were in there set of rules.
After series of emails despite the fact that its categorically stated in both statements of account they sent to my email and the one I downloaded from Mt4 that was written my account was stop out -6754 they fabricate a story that my floating loss was -8226.2 and that its more than my capital, and i told them that as per there own rules i am not required to cover for all floating loses until i close out all my positions, and that i am only required to provide margin to maintain my open position and as well as per this https://lite.forex/trading/account-types/ecn/ stop out can only be executed on my ECN account when my margin level get to 20% or less but as at time of stop out i had over 250% margin level.
the question is how then do you justify this kind of crafty act.
I even showed a screen shot of same account with $1097 with a floating loss of $1704 but still was not stop out because the margin level was still 59% how then can they explain this?? Do the have different rules for different people or account or are they just crafty??
How can you stop out an ECN account of over $7500 at -6754 and still claimed to have implement a zero balance policy of -800?? How is that possible??
After series of emails despite the fact that its categorically stated in both statements of account they sent to my email and the one I downloaded from Mt4 that was written my account was stop out -6754 they fabricate a story that my floating loss was -8226.2 and that its more than my capital, and i told them that as per there own rules i am not required to cover for all floating loses until i close out all my positions, and that i am only required to provide margin to maintain my open position and as well as per this https://lite.forex/trading/account-types/ecn/ stop out can only be executed on my ECN account when my margin level get to 20% or less but as at time of stop out i had over 250% margin level.
the question is how then do you justify this kind of crafty act.
I even showed a screen shot of same account with $1097 with a floating loss of $1704 but still was not stop out because the margin level was still 59% how then can they explain this?? Do the have different rules for different people or account or are they just crafty??
How can you stop out an ECN account of over $7500 at -6754 and still claimed to have implement a zero balance policy of -800?? How is that possible??