g.difederico
Private
- Messages
- 18
I opened an ECN pro account with this broker at the suggestion of an Expert Advisor called EverestEA, which pushed me to make other deposits for a MAM account. I did this. At some point however, I realized that the broker and mine and they knew each other and on August 30, 2017
I asked the broker's customer service to help change the platform password because I was scared that something bad could happen. I have been desperately trying to change the platform password using my master password, but I was impossible as you can see from the screens.
I also asked to be able to access my control panel on the web page in order to withdraw my money fearing a scam. The MAM account panel has never been made unusable as you can see from the screen today.
The night after my email requests, the account managed by EA suddenly loses a $ 57,000 one night, until that time he had never lost, and had never done so high stores.
I explained all my reasons to the broker, but he rejects my complaints, blaming me for giving the password to third parties, but without answering about my inability to change the password on the platform or withdraw money from the website.
Lastly, they threaten me to close the mam account that is using only the bonus quota and that is used by EA and not by me.
If I had been able to change my password or withdraw money through the site, this would not have happened, as it all happened the day after I asked to withdraw money or password clarification ....
I asked the broker's customer service to help change the platform password because I was scared that something bad could happen. I have been desperately trying to change the platform password using my master password, but I was impossible as you can see from the screens.
I also asked to be able to access my control panel on the web page in order to withdraw my money fearing a scam. The MAM account panel has never been made unusable as you can see from the screen today.
The night after my email requests, the account managed by EA suddenly loses a $ 57,000 one night, until that time he had never lost, and had never done so high stores.
I explained all my reasons to the broker, but he rejects my complaints, blaming me for giving the password to third parties, but without answering about my inability to change the password on the platform or withdraw money from the website.
Lastly, they threaten me to close the mam account that is using only the bonus quota and that is used by EA and not by me.
If I had been able to change my password or withdraw money through the site, this would not have happened, as it all happened the day after I asked to withdraw money or password clarification ....