Nienie Pienaar

I opened a account with Marketiva in December 2009 with $600

I deposited $7 000.00 in January 2011 with a account leverage of 1% - 1:100

I was in a trade with a lot size of 100 000 and when the market went against me, I was blocked in making any bigger trades than the 100 000

With a $7 000.00 account I should have been able to do trades of 700 000

I had to close the trade with a big loss as I could not manage the transaction


I was doing hedge trades on my live account for more than a year and all of a sudden they blocked me from hedging. I was not warned about it in advance

I was also not told in advance that I could only do trades with a lot size of 100 000 in stead of 700 000 with a $7 000.00 account

I feel that they should refund my losses