MercerFx.com (Mercer Capital)

erikthien

Private
Messages
26
Hello,

I have recently requested a withdrawal from my account and at the time of withdrawal, my account was showing balance of about US$42500.
I have waited for 2 weeks and the fund still has not been wire transferred into my local bank account.
I sent them an email why I have not received my fund yet and they replied me saying that my fund available for withdraw is now only US$1448.22.
I replied them telling them that this doesn't make any sense. I have a conversation with 1 of their staff called Jerry Richmond and he clearly told me that I have made 5 times of the amount I deposited.
Below are what they replied to me :

==================================================================
Dear Sir

I have added Legal, and Compliance on this email as well, as this is police once a threat is made. Looking at your account, the 42,000.00 usd wasn't lost in 2 hours, all your trades, just went back to the prices that you had them, and a few trades it looks as if you were negative at the time as well.

Balance and Equity are different. You can have a 45,000 usd Balance, but your Equity is only 1,500 usd. The reason for this, is that trades are still open.

When we received the withdrawal request, you only had 1448.00 of equity in your account.If you need further assistance on this matter, we can call and explain in better detail.
==================================================================

Please if anyone can advice me how can I get back my money from this financial fraud institute

regards,
Erik
 

GRAILT

Recruit
Messages
1
Well we Traders here in Asia have traded and traded and traded and withdraw without any problem.....if you have a problem...please drop me a message I will love to help you..they MERCERFX are reliable and they give unbelievable FREE EDUCATION and Excellent support - Blackknight...
Hello,

I have recently requested a withdrawal from my account and at the time of withdrawal, my account was showing balance of about US$42500.
I have waited for 2 weeks and the fund still has not been wire transferred into my local bank account.
I sent them an email why I have not received my fund yet and they replied me saying that my fund available for withdraw is now only US$1448.22.
I replied them telling them that this doesn't make any sense. I have a conversation with 1 of their staff called Jerry Richmond and he clearly told me that I have made 5 times of the amount I deposited.
Below are what they replied to me :

==================================================================
Dear Sir

I have added Legal, and Compliance on this email as well, as this is police once a threat is made. Looking at your account, the 42,000.00 usd wasn't lost in 2 hours, all your trades, just went back to the prices that you had them, and a few trades it looks as if you were negative at the time as well.

Balance and Equity are different. You can have a 45,000 usd Balance, but your Equity is only 1,500 usd. The reason for this, is that trades are still open.

When we received the withdrawal request, you only had 1448.00 of equity in your account.If you need further assistance on this matter, we can call and explain in better detail.
==================================================================

Please if anyone can advice me how can I get back my money from this financial fraud institute

regards,
Erik
 

ranook99

Recruit
Messages
1
Hi,

I would like to let all people know who have suffered hugely with Mercer to take action now … I have filed complaints against them to New Zealand, London, Cyprus authorities as they were not able to compensate for their and their trader Jack Green’s purposeful mistakes … So, whoever else has lost any sum of money, please reply to my message and give me your email so that I will get in touch with you and we can gather more evidence and give to the authorities in addition to what I have already submitted as they have started proper investigation against them now!! Also for anyone looking to further invest with them, please DO NOT and withdraw anything that you have. Stay away from this fraudulent firm. Whatever they are saying above is all wrong!!!
Let me explain to you all what Mercer is ... They contact their clients ... tell them ALWAYS that they accept if clients start with small investments also … then make a few good trades and show us that they have made profit and then keep forcing us to increase our investments … If we deny, then they would either pause trading until the client gets annoyed and takes action OR they would simply just wipe off the account on purpose …
These is exactly what happened with me and 3 of my relatives who were with Mercer … Their trader Jack Green was responsible for my account and first, we had started with Dupont Fx (this company is now closed because of again fraudulent activities and the UK govt. had to ban them from operating) and Jack went to Mercer then saying that Dupont has merged with Mercer to go bigger and better … false for sure !!! It seems like Dupont, Mercer, Saberfx all seem to be related to each other … and probably have same owner also who carries all these fraudulent activities … Could be Jacob Amar, Jack Amar, Jeff chesner, David Wylie, David Schiffer … Any of these as per my experiences and my conversations with these fraudulent companies!!!
So in my case, Jack wiped off my account with a huge amount of sum in the account in beginning December … and it was really scary because he was placing trades with 100 lots and I had repeatedly told him NOT TO place such big trades but he would never listen and always ignored and completely opposite happened to what was supposed to happen with that trade and if wiped off the whole account ... I really got scared and tried contacting him but he would first not reply on Skype or Emails or Telephone … and then after a couple of days he replied, saying unfortunately, the trade did not go as expected but he confirmed to me saying that Mercer has insurance on our deposits and he managed to get all my deposits into a new account and additionally gave me a bonus for the profits lost (these are their biggest scams… they try to buy their clients by offering bonuses and ALWAYS take them back if we try to withdraw or don’t do any more deposits saying that these are what the terms of the bonus are … this is just their trick to get us to put more and more deposits) … So, all my deposits were back into a new account and being so scared, I wanted to withdraw all my deposits … but he said that is not possible as it will first have to be a dispute case between me and Mercer where I will not be able to get anything for 3-4 months and then only anything can be decided … which is completely ridiculous as it was my money and I should be allowed to withdraw when I want to … So he was quiet for most of Jan by not placing any trades and then from February onwards, as I had deposited so much into the account, I started to withdraw … For every withdraw I had to argue and fight with him for so long because he would just say I cannot withdraw as I have not been depositing … He used to quote examples saying that he will allow for withdrawal for say 20k and then I need to bring in however 30k into the account … COMPLETELY RIDICULOUS … why would I withdraw if I have to later deposit … completely senseless and this is what they do with all their clients … Obviously, me and all other 3 family members had a lot invested with them and therefore, told him that we are not able to deposit anything anymore … This was definitely not what he wanted and he wanted to show what he is really capable of … So he starts messing up with our accounts … Placing huge Lots (again after we always being against them and he completely ignoring all our emails) and also placing trades opposite to the market on purpose .. for example, in End February, when USD was getting very strong … he knew that in the market still he places big lots to buy EURUSD and then closes that at a huge loss and then sells USDCAD … I mean if USD is going strong and we can see it in the market, these are trades he should not be placing … Within an hour, he wiped off 3 accounts with huge sums and placed big lots on my account (biggest account) again against the market … and did not close that trade probably because he wanted to wipe my account with this trade only going forward … and after 3 weeks or so that’s what happened as the hedges could not sustain that trade as it had gone in a huge deep hole thanks to him … When we contacted Jack for wiping the 3 accounts, he said this is normal and he should not be blamed for it .. Which is again wrong because even after me telling him to stop placing those trades, he did them on purpose … and then obviously as he had done before with my account, I asked him that we have insurance on our deposits so he should place all of those into a new account … and then he completely denied that too saying that he never said all of that which is not true and as they say, they have our telephonic conversations, they can all be replayed and checked again that I am not lying.
Since Mercer decided not to help me a lot and after a month, I hear that they have terminated Jack because he was a fraud and not working properly for the firm, which I knew by his actions … we demanded that Mercer should refund us our deposits which Jack on purpose lost … and they would not agree and help and said can max. compensate only 25% which was NOT ACCEPTABLE… due to which New Zealand authorities have started full investigation against them and that’s why I request you to also come forward and add more to my complain so that we have an even strong case against them.
The other things that they are famous for are: making trades disappear from our account ie. Obviously trades do not go as planned and start making huge losses so when we are a new client, they do not want to show us negative trades so first couple of times for free they will disappear the trades from our account … and then after that, again these crisis will always come and then they ask us to make for example 10 lots disappear, insert 10k into the account and then they will make these disappear from the account as well so that no losses are reflected on the account and the deposits are safe too etc … Jack did this more than 8-10 times in all of our 4 accounts together … not normal at all but we would have lost our deposits if we would not have agreed to them !!!
Also, they are very good at making amendments to our accounts and amendements to even CLOSED TRADES … For example, after Jack started screwing up our account, I changed all my passwords and did not want him to even touch my account, which had huge lots of losses as open trades … And then one trade had gone positive and I closed those 28 lots with around 5k profit … then after a couple of weeks, I see my account, and that closed trade was disappeared from my account and 20 lots of that same trade ID# was reclosed at 30k loss … I mean this is huge fraud from their side what was done and I have proper screenshots to support this and I asked Jack what happened with that… and he completely said he is not aware of anything happening to the account and I am only the one responsible for this. Then in a weeks time he got terminated … and another person Joe Cannon was given my account and he also did not see that … Then I had to give him my screenshots to him to prove it and then he agreed and again changed that trade to closed at a profit amount but with 20 lots … and I said that is wrong too as I had closed this trade at a profit with 28 lots (as I wanted to just see till what extent they can change closed trades)… and then somehow he again goes back and changes the trade lots to 28 to get it back to properly what I had … I mean this was shocking and FRAUD completely as they changed a close trade’s lot size, closing price etc … which means they can do anything to the accounts and make clients temporarily happy with these FAKE HOPES AND FRAUD ACTIVITIES.
Anyways, all must be thinking what do they do get out of all this … as they do not even take the 10% commission of the profits they promised at the beginning (they NEVER took anything from our account as commission probably because they knew they will eventually wipe off the account … do what they are best at) … They keep forcing us to put more and more deposits so that our account sizes increase … They also temporarily give us bonuses to have more equity in the account and a better margin … This is all because the brokers want to put bigger trades with bigger lots … By doing so, Mercer as a company make a lot of money and probably the brokers get money from the company as bonuses and commissions … I have another MT4 brokers account with another company who have very tight and good spreads and I compared theirs to Mercer and it was very shocking what I saw … The spreads (difference between pips for Buy and Sell amount)for Mercer are very very bad … and that is where they make their money … by placing huge lots so that huge trades and huge income for Mercer is generated and after that even when we are losing those trades it does not matter a lot to them as they still make money … and when they make our trades disappear with extra deposits from us … its win win from them … that they make more money with our extra deposits plus after making a trade disappear they obviously do not refund back the spread income they make …
So in simple words, COMPLETE FRAUD FIRMS run by FRAUDSTERS … Please let me contact you if you have been a victim with Mercer and if you are currently active with them, please trust me and leave ASAP now as you will regret it later not doing so.

Thanks a lot.
 

Mercerfxvictim

Recruit
Messages
2
i really find this funny every time one of you show up here and say give us a call , you (blocked me) how will i call you, and since you have my number and information and if you are really decently honest, why not call me and contact me yourselves, to get it over with instead of bragging here that you are helpful but nothing real and tangible. if you really want to help, return back my money!!!!!!
 

Mercerfxvictim

Recruit
Messages
2
contact me please , they didnt just steal my money, BTW, i am the one who started this thread, they threatened to abuse my pictures and spread them on the internedt, and i still have the email from them where they threatened.
 

harrywlim

Private
Messages
19
It seems they lie to me when saying they have transferred my withdrawal money. After 10 business days, the money still didn't arrive at my bank. My account has already been deducted. They didn't answer any of my emails. Please guys....run as fast as you can.......if not, burn the bodies of the person in charge, I would pay for those who are willing to put a bomb into their office. I might contact ISI* to resolve this case.
 

Jamshaid

Private, 1st Class
Messages
42
I have an account with mercer investing $3000 in a managed account. My second account manager Ms. Catherine according to her transferred to another department, no one was introduced as account manager. However, I do see that someone is trading in my account. I have not been able to make any contact. I sent number of online message, without any response. I don't know their support mail id. I call on all the phone numbers, but there is no one to answer the call. How can I contact them? I am really lost and feel in dark. All help and tips are welcome.

Jamshaid Farooqui
 
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forexeagle

Recruit
Messages
2
Hello everyone MercerFX has been closed now and they start to use integraFX please be careful from them they are big scammers and they are saying that they are regulated from Fiji Island Financial Monetary Authority (FFMA) http://ffma.gov.com.fj/
after the investigation it is came that they own this website to scam trader
be careful from them
 
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