MercerFX Withdrawal Problem

harrywlim

Private
Messages
19
The company website:
mercerfx.com

I'm thinking of filling a dispute against this company on FSCL
Search Summary Company FSP
General details
Name: MERCER CAPITAL LIMITED
FSP number:
FSP347626
Registration date:
21/02/2014
FSP status:
Registered
Trading names:
Business Address:38 Birmingham Drive Middleton Christchurch
Annual confirmation filing Month:
February, last filed on 10 March 2015

The problem is:
Withdrawal request that hasn't been fulfilled since 20 days ago already.

Answer from them:
Giving excuses and buying time. They told me, my account has been transferred to another broker (/omg, without my permission, how can they do that?) and revised the statement, and again said: your request has been proceed over again. But still nothing.
 

harrywlim

Private
Messages
19
Updated:
The Registrar gives notice that this Financial Service Provider was de-registered under section 18(1) of the Financial Service Providers (Registration and Dispute Resolution) Act 2008 on 28/07/2015
 

harrywlim

Private
Messages
19
They told me to wait 2 - 5 business days since 29 July as the money was on the go. Today is already 4 days, but no money received.
 

harrywlim

Private
Messages
19
9 days has past, but nothing (no funds) in my bank account.
This is the screenshot of the last email they sent to me Screenshot by Lightshot
Has you guys ever been waiting for an international transfer for more than 8 business days?
 

Pharaoh

Colonel
Messages
19,919
Ask them for the tracking info on your withdrawal. If they can't provide it, then there's a 99.99% chance that the money was never sent.
 

Pharaoh

Colonel
Messages
19,919
I'd say that's confirmation that no money was sent. If you want to be 100% sure, wait another 5 days.
 
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