Problem Mfmsecurities.com MFM Securities not paying

[CandleTrader]

At the end of July I opened a trading account 90206 and made a deposit of around 400 usd. At 14 of September I got an email saying that my trading account was blocked without any proper explanation. At the time of account block I had 252 usd profit. On 22 of September I made a withdrawal request which is still pending.

The company doesn't reply to email, their phone number +44 131 618 8832 is not working. I have a personal manager Ms. Essy Lidia Falmalia, she didn't reply on whatsapp.

Also, when i am trying to talk to someone in chat - they close it and block me by ip-address. If i want to open livechat again i have to use a VPN and another web-browser.

 

[FxMaster]

At the end of July I opened a trading account 90206 and made a deposit of around 400 usd. At 14 of September I got an email saying that my trading account was blocked without any proper explanation. At the time of account block I had 252 usd profit. On 22 of September I made a withdrawal request which is still pending.

The company doesn't reply to email, their phone number +44 131 618 8832 is not working. I have a personal manager Ms. Essy Lidia Falmalia, she didn't reply on whatsapp.

Also, when i am trying to talk to someone in chat - they close it and block me by ip-address. If i want to open livechat again i have to use a VPN and another web-browser.

Three questions for you.
Can you please share a website address, please?
How did you get in touch with them?
How did you deposit the money?

 

[CandleTrader]

Three questions for you.
Can you please share a website address, please?
How did you get in touch with them?
How did you deposit the money?

Can you please share a website address, please?
The website address: mfmsecurities.com, clients cabinet address: mfmsvault.com

How did you get in touch with them?
- I used chat,
- i sent an email to support@mfmsecurities.com,
- called to their phone number +44 131 618 8832,
- opened ticket via clients cabinet,
- contacted my personal manager on whatsapp. She said that I am not her client.

How did you deposit the money?
I deposited by using crypto

 

[CandleTrader]

mfmsbroker.com and mfmsecurities.com seems to be the same website, i can login to cabinet from both of the websites.

 

[FxMaster]

Can you please share a website address, please?
The website address: mfmsecurities.com, clients cabinet address: mfmsvault.com

How did you get in touch with them?
- I used chat,
- i sent an email to support@mfmsecurities.com,
- called to their phone number +44 131 618 8832,
- opened ticket via clients cabinet,
- contacted my personal manager on whatsapp. She said that I am not her client.

How did you deposit the money?
I deposited by using crypto

How did you get in touch with them was like How you heard about them?

 

[The Punisher]

Can you please share a website address, please?
The website address: mfmsecurities.com, clients cabinet address: mfmsvault.com

How did you get in touch with them?
- I used chat,
- i sent an email to support@mfmsecurities.com,
- called to their phone number +44 131 618 8832,
- opened ticket via clients cabinet,
- contacted my personal manager on whatsapp. She said that I am not her client.

How did you deposit the money?
I deposited by using crypto

This website is barely two months old! Have they asked you to pay any fees or taxes to withdraw your funds?

 

[CandleTrader]

How did you get in touch with them was like How you heard about them?

I found them in FPA, then I checked their website stat (similarweb) to see how many clients are using them. In July and August there were around 200 000 people visiting the website.

This website is barely two months old! Have they asked you to pay any fees or taxes to withdraw your funds?

View attachment 80038

Their client's cabinet worked on 25.07.2022, because I was able to do the deposit, probably they renamed/changed the domain.

No, they didn't ask for any fees or taxes. They are barely replying to me. Here is the conversation with the personal manager, she replied to me 2 days ago. The phone numbers still dont work as well as no replies to my emails or tickets in the cabinet.

 

[Mr Kia]

At the end of July I opened a trading account 90206 and made a deposit of around 400 usd. At 14 of September I got an email saying that my trading account was blocked without any proper explanation. At the time of account block I had 252 usd profit. On 22 of September I made a withdrawal request which is still pending.

The company doesn't reply to email, their phone number +44 131 618 8832 is not working. I have a personal manager Ms. Essy Lidia Falmalia, she didn't reply on whatsapp.

Also, when i am trying to talk to someone in chat - they close it and block me by ip-address. If i want to open livechat again i have to use a VPN and another web-browser.

Hello Mr. Aleksandr Lopukhov,

I am a representative from MFM Securities, please be informed that regarding your issue, we sent an email to you on 14th September 2022 regarding the Client’s Abusive Trading Strategies the subject is "Disabled MFM Securities Trading Account Due to Manipulation in Trading Activity". We mentioned the clauses in the email given. That should explain the reason we take an action to close your trading account with us.

In the email, we also stated that you are allowed to withdraw your capital by yourself. If you cannot do so you can contact our live chat at our website https://mfmsbroker.com/ or email support@mfmsecurities.com our agent will assist you to do the transaction.

 

[CandleTrader]

The company just returned my deposit 393 USD. However, they still holding my profit.

 

[Mr Kia]

I found them in FPA, then I checked their website stat (similarweb) to see how many clients are using them. In July and August there were around 200 000 people visiting the website.


Their client's cabinet worked on 25.07.2022, because I was able to do the deposit, probably they renamed/changed the domain.

No, they didn't ask for any fees or taxes. They are barely replying to me. Here is the conversation with the personal manager, she replied to me 2 days ago. The phone numbers still dont work as well as no replies to my

The company just returned my deposit 393 USD. However, they still holding my profit.

Dear Value Client,

The Company only pays your capital only. Please note that MFM SECURITIES reserves the right at its sole and absolute discretion, to revoke any Contract and/or Transactions entered into by the Client resulting from Abusive Trading Strategies, without prior notice to the Client and regardless of whether such revocation would result in Losses in the Client’s Account or would cause him/her to breach his/her Margin Requirements.