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MoneyPolo lost money with IBAN wire transfers

Discussion in 'Non-Forex Scam Alerts' started by brauliobo, Feb 15, 2018.

  1. brauliobo

    brauliobo Recruit

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    After more than one year using, I've lost 4012 EUR after they introduced an IBAN that don't work. Even with SWIFT confirmation they couldn't tell what the problem was and insisted don't have the money.
    It sucks!
     
  2. FxMaster

    FxMaster Lt. Colonel

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    What is their response on this?
     
  3. brauliobo

    brauliobo Recruit

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    simply say they didn't receive the money (even after the swift confirmation sent), without saying any possible reason, and asked me start an investigation on the bank that sent the money (ING where my company have an account)
     
  4. FxMaster

    FxMaster Lt. Colonel

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    Talk with bank also and ask them to send proper proof, there must be some tracking number for the transaction. Do share the number with the website.
     
    7Bulletin likes this.
  5. brauliobo

    brauliobo Recruit

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    SWIFT confirmation:
    DESTINATION : HSBC BANK PLC
    ALL UK OFFICE
    8 CANADA SQUARE
    GB LONDON E14 5HQ
    20 : Sender's Reference
    MPBZ21775233499B
    23B : Identification Of The Option
    CRED(This Message Contains A Credit Transfer Where There Is No Swift
    Service Level Involved)
    32A : Date and Amount
    19/12/2017
    EUR 4.012,
    33B : Currency/instructed Amount
    EUR 4.012,
    50K : Ordering Customer
    NL62INGB0004259629
    OLERY BV
    GOOIMEER 6-05
    /NL/1411DD NAARDEN
    57A : Account With Institution
    MAFV-GB-21
    * MAYZUS FINANCIAL SERVICES LIMITED
    * 869 HIGH ROAD
    * GB N12 8QA LONDON
    59 : Beneficiary
    GB60MAFV00996800369391
    BRAULIO OLIVEIRA
    LAURO DE FREITAS
    70 : Remittance Information
    INVOICE 26
    71A : Details Of Charges
    SHA(The Transaction Charges On The Sender'S Side Are To Be Borne By
    The Ordering Customer And The Transaction Charges On The Receiver'S
    Side Are To Be Borne By The Beneficiary Customer)
     
  6. FxMaster

    FxMaster Lt. Colonel

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    Share this information with them.
     
  7. FxMaster

    FxMaster Lt. Colonel

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    And if still, they avoid you then................

    Few steps that you must follow to draw their attention to your issue,
    Follow the suggested steps below:
    Invite them to join this thread via email (Send an email to every possible address).
    Go to their website and invite them to here via Live Chat
    You will find their email and address here https://moneypolo.com/int-en/support/contact/

    Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/14671/www.moneypolo.com

    You can also share your story on their social media pages mentioned below:
    https://www.facebook.com/moneypolo

    https://twitter.com/MPtransfers

    https://www.linkedin.com/company/moneypolo/?trk=company_logo

    https://vk.com/moneypolovk

    https://www.instagram.com/moneypolo_brand/
     
  8. 7Bulletin

    7Bulletin Private, 1st Class

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    I see lot of threads about them lately. Have you got them to make any reply except they do not received the money ? Are you people thinking about some sort of legal action against them maybe ? Those are quite high amount of money flying somewhere if they are not in their accounts.
     

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