On the 25th March 2019 I started to trade with fortfs with initial deposit of $500, on the first day i made a profit around $300++. Then on the 26th March 2019, i was already up almost $2k in profit with My trade of selling Eur/Usd was about to hit my Take Profit at 1.1275 and my other Trade Nzd/Usd was floating loss as i holding with with the news impact with my Take profit set at 0.6875.
Then all of a sudden i realised my both my trade was closed automatically without my knowledge and on top of that. There was a lot of trade made into my account and it was making losses until my account was left with $8.
I contacted their support and they said i was the one who made the trade will i lose my account. Why the hell should i be doing that if i was making profit.
They provided me with log and there was 3 IP address that made trade into my account. 2 of which was from my country and surprisingly the other IP was from France.
The question they asked my was who made the password change which obviously it was me as i was in panic mode. Even when i changed my pssword, my account was still being traded.
I want Fortfs to be more responsible and return back my deposit and all the profit ive made and which i should have made from my trade in Eur/Usd and Nzd/Usd
Then all of a sudden i realised my both my trade was closed automatically without my knowledge and on top of that. There was a lot of trade made into my account and it was making losses until my account was left with $8.
I contacted their support and they said i was the one who made the trade will i lose my account. Why the hell should i be doing that if i was making profit.
They provided me with log and there was 3 IP address that made trade into my account. 2 of which was from my country and surprisingly the other IP was from France.
The question they asked my was who made the password change which obviously it was me as i was in panic mode. Even when i changed my pssword, my account was still being traded.
I want Fortfs to be more responsible and return back my deposit and all the profit ive made and which i should have made from my trade in Eur/Usd and Nzd/Usd