Dear Mansoor,
Kindly contact
support@tiomarkets.com for proof of refund transaction. Our case files on your account have now closed. What we can provide here as proof are these 2 images showing the date of adding the amount of 258.80 USD in your account as courtesy credit and then moving them into your Skrill wallet.
My Respected Forex Peace Army Admin And All Viewers I Assure You that TIOMarkets sent 110% fake screenshot here, I am sharing screenshot of my skrill wallet's transactions From 03-12-2020.
I will write to skrill support to asking for authentication of this TIOMarkets fake transaction, dear admin I request you please provide me your email address so I can put you on email loop and then it will be proven who is faking and scamming others If Tiomarkets sent me courtesy credit then it should shown on my skrill account statement which I have shared, they only sent me 39.77$ my withdraw amount.
You can see in statement my two transactions -300$ which I have deposited and 39.77$ my withdrawal which I have processed after lost my amount by their increased spread/scamming.
In Tiomarket's screenshot my account is also change instead of my account #840808.
So pleasee find attached image and do further action.
Regards,
Mansoor Ahmed
Mansoor,
If a company says they sent something and a client says it wasn't received, many people jump to one of two conclusions...
1. The company is lying.
2. The client is lying.
I've been at the FPA for over 13 years now. Let me tell you what the most common real explanation is...
3. The company sent the money and somehow the money did not make it to the client.
Sometimes, the wrong information was accidentally entered on the transfer. Sometimes something went wrong with the bank or transfer company.
In this case, the money could be stuck in Skrill's system. If you contact Skrill they'll say you didn't get any money. If Tiomarkets contacts them, they'll say the money was delivered.
Please take a short break from calling the Tiomarkets a scam. You can go back to calling them a scam later if necessary, but I hope you are more interested in seeing how fast you can get your money. Accept the invitation to contact them via email. Send copies of what your wallet shows.
Then, if Tiomarkets cannot find anything wrong on their end, they should email Skrill and CC you, and include their records showing them sending it and your screenshots showing it never arrived. In this email, Tiomarkets should ask Skrill to trace the transfer, since they say they sent it and you say it didn't arrive. You should then reply-all and confirm the problem.
Skrill's record will show if Tiomarkets really sent money anywhere. If the money was sent, those same records will show where the money currently is.
