OctaFX Rep
octafx.com Representative
- Messages
- 234
Dear raikofer,It would be interesting find people that have lost in that day with XNGUSD. I bet those orders havent be cancelled.
Thank you for showing interest in knowing more about this. The person whose account has been affected by this issue has been compensated. We are doing our best to make sure all our clients receive satisfaction when they trade with us. Please do not worry about the issue occurring due to a technical error. We will solve the issue and make sure all traders are compensated with the relevant amount. We hope this will not affect your decision to trade with us.
If you require any additional information about OctaFX, don't hesitate to reach out to us via social media. We would be pleased to assist you in any way we can.
Kind regards,
OctaFX Rep.