Discuss OctaFX.com

[Hearty14]

Attention, dear traders!

It came to our awareness that our name was used for unauthorised purposes.

Here’s a little reminder for you - those are the only official links for our social media:

https://www.facebook.com/octafx
https://www.facebook.com/octaFX.myn
https://www.facebook.com/octafx.idn
https://www.facebook.com/octafxpartners/
https://www.instagram.com/octafx_official/
https://www.youtube.com/user/octafx
https://twitter.com/octafx
https://twitter.com/OctaFX_Indo
https://blog.octafx.com/

Make sure not to follow any mirror pages of OctaFX on social media, and if you see any, don’t hesitate to report them!

Let’s make our community a safer space together!
Thank you,
OctaFX Rep.

Real Thanks for updating.

 

[hamdi786]

I have been trading with octafx since july 2019.my account no is 4058880.yesterday i traded nzd news and made over 1175 $ but my broker ate almost all my profit when i closed my trades i got only 149 $. i was stunned.it was so unbeleivable i thought it was a good regulated broker.fortunately i was recording the video of trade so i have the proof of this scam but i am not able to attach here.i contacted them sent them this video even after watching the video they are not paying me my money.***order no 6850661 3 lot size i closed at 370 usd profit (according to the video) but i got only 90 usd (according to trade history). order no 6850999 size 1.50 lot was closed by me on 810 usd profit (according to the video) but i got only 49.85 usd (according to trade history).Total profit was 1179 and octa gave me only 150$.***.plz help me with this.if this cannot help me i just can expose octa with sharing that video on every social media and in traders forums.i have the video proof.
watch the (video proof)

 

[IrwanI]

Octa Rep.Please respond on hamdi786
will be watching

 

[hamdi786]

I have been trading with octafx since july 2019.my account no is 4058880.yesterday i traded nzd news and made over 1175 $ but my broker ate almost all my profit when i closed my trades i got only 149 $. i was stunned.it was so unbeleivable i thought it was a good regulated broker.fortunately i was recording the video of trade so i have the proof of this scam but i am not able to attach here.i contacted them sent them this video even after watching the video they are not paying me my money.***order no 6850661 3 lot size i closed at 370 usd profit (according to the video) but i got only 90 usd (according to trade history). order no 6850999 size 1.50 lot was closed by me on 810 usd profit (according to the video) but i got only 49.85 usd (according to trade history).Total profit was 1179 and octa gave me only 150$.***.plz help me with this.if this cannot help me i just can expose octa with sharing that video on every social media and in traders forums.i have the video proof.
watch the (video proof)

Still octafx has not replied my email after 14 nov also they are not replying here.This was a lot of money for me could have changed my life but its sad that they are not even responding.a clear scam broker watch out traders i have two videos of their two scams watch these videos .video 1 video 2
be carefull dont invest your hard earned money on such a scam broker.i would like to take good suggessions from my fellow traders.also i am reporting this scam in actionfraud.i have evidence and i am right here and i will fight hard for my right.

 

[IrwanI]

(2nd time) Octa Rep.Please respond on hamdi786
will be watching

 

[OctaFX Rep]

Dear participants,

We apologise for the lack of updates. We decided not to comment further on the matters surrounding hamdi786 case until we had a definite end to the investigation of his orders, having all media in mind, such as videos provided by him. Now we can confirm that a his trades have been compensated, as if they were closed at the best prices available, and around 1000 USD has been transfered to his trading account. The issue in his case was such that during the news release our servers were bustling resulting in prices being quoted too fast. As much as we understand the inconvenience, regrettably such situations may occur. We always wish to remind our traders that news trading involves higher risks. Nevertheless we are happy that we were able to solve the issue to hamdi786's satisfaction.

Kind regards,
OctaFX Rep.

 

[hamdi786]

Dear participants,

We apologise for the lack of updates. We decided not to comment further on the matters surrounding hamdi786 case until we had a definite end to the investigation of his orders, having all media in mind, such as videos provided by him. Now we can confirm that a his trades have been compensated, as if they were closed at the best prices available, and around 1000 USD has been transfered to his trading account. The issue in his case was such that during the news release our servers were bustling resulting in prices being quoted too fast. As much as we understand the inconvenience, regrettably such situations may occur. We always wish to remind our traders that news trading involves higher risks. Nevertheless we are happy that we were able to solve the issue to hamdi786's satisfaction.

Kind regards,
OctaFX Rep.

can i have a guarentee from you that if i trade next time such events will not occur?

 

[OctaFX Rep]

can i have a guarentee from you that if i trade next time such events will not occur?

Dear hamdi786,

It is very unlikely for a similar situation to occur again.

Kind regards,
OctaFX Rep.

 

[Rogerdelpk]

After making 12.5 lots and requesting a withdrawal request, they are charging me 3000USD of commission for deposit and withdrawal where their page is full of ads that are free.

 

[OctaFX Rep]

After making 12.5 lots and requesting a withdrawal request, they are charging me 3000USD of commission for deposit and withdrawal where their page is full of ads that are free.

Dear Rogerdelpk,

Please allow us to check it with our team and we will respond accordingly as soon as possible.

Kind regards,
OctaFX Rep.