You mention you have cut 4576.86 EUR from my account 6133190, are you not understanding??
THIS ACCOUNT WAS NEVER TRADED.. you paid profits out March 19.. If i deposit at a later date you CANNOT STEAL MY DEPOSIT because you previously paid profit ??
@FxMaster @4evermaat do you's understand what I'm trying to say??
@OctaFX Rep please issue the remaining 4576.86 EUR DEPOSIT back..this account WAS NEVER TRADED..
About your post, we wish to point to the fact that your profit was withdrawn right before your account was under investigation. As our team concluded the said investigation, it was found that your trading activity was in breach of our Customer Agreement. Hence p.3.11, which you posted here earlier was applied (a more detailed communication regarding the investigation was sent to you via e-mail). The said provision indicates that you will only be allowed to withdraw your initial deposit.
Considering that your profits were withdrawn, before we found that they were not earned in accordance with the provisions of the document mentioned above, we regarded them to be a part of the initial deposit and decided to continue with the partial refund.