offshore broker LMFX bad news

playatrader

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Hello, how may I assist you?


william martinez
at 21:53, Jan 30:


hey ken
william martinez
at 21:54, Jan 30:


is there any way to send a screen shot on this chat
Ken Connor
at 21:54, Jan 30:
No, sir, unfortunately no.


Ken Connor
at 21:54, Jan 30:
I could send the transcripts via email.


william martinez
at 21:55, Jan 30:


ok no worries so i did a hedge
william martinez
at 21:55, Jan 30:


euro
william martinez
at 21:55, Jan 30:


1.2409 buy .50
william martinez
at 21:55, Jan 30:


1.2407 sell .50
william martinez
at 21:56, Jan 30:


its a o hedge
william martinez
at 21:56, Jan 30:


how is there such a difference between the positive position and the negative position on the same currency
william martinez
at 21:56, Jan 30:


it should be what ever one is up the other is down
william martinez
at 21:57, Jan 30:


there is a difference of 12 dollars
Ken Connor
at 21:57, Jan 30:
No, it shouldn't.


Ken Connor
at 21:57, Jan 30:
That is dependable.


Ken Connor
at 21:57, Jan 30:
You also pay for the spread, sir.


william martinez
at 21:57, Jan 30:


and the spread is how much
Ken Connor
at 21:58, Jan 30:
Depends.


william martinez
at 21:58, Jan 30:


accourding to your maath
Ken Connor
at 21:58, Jan 30:
On the bid and the ask price.


william martinez
at 21:58, Jan 30:


ok well do your math i gave you the numbers
Ken Connor
at 21:58, Jan 30:
I can not perform calculations on your behalf.


Ken Connor
at 21:58, Jan 30:
That I can not do.


william martinez
at 21:59, Jan 30:


can you do it on your behalf
Ken Connor
at 21:59, Jan 30:
No.


Ken Connor
at 21:59, Jan 30:
As previously explained, sir.


william martinez
at 21:59, Jan 30:


ok would you like me to help you with the math
Ken Connor
at 21:59, Jan 30:
Furthermore, the spread is subjected to change.


Ken Connor
at 21:59, Jan 30:
No, sir, I would not.


william martinez
at 22:00, Jan 30:


there is a 1 pip spread
Ken Connor
at 22:00, Jan 30:
Please do not attempt to use us to perform calculations on your behalf, especially on such speculatory matters.


william martinez
at 22:00, Jan 30:


speculating
william martinez
at 22:01, Jan 30:


who is speculating i seeing a 1 point spread
Ken Connor
at 22:01, Jan 30:
Sir, kindly stop.


william martinez
at 22:01, Jan 30:


kindly stop what
Ken Connor
at 22:02, Jan 30:
The attempts to use our services for something we simply can not perform as per Company Policy.


william martinez
at 22:02, Jan 30:


im asking you how do you get a 12 point difference on a 1 point spread between a buy and sell that is 2 pips apart
william martinez
at 22:02, Jan 30:


you said we can hedge
william martinez
at 22:03, Jan 30:


it says it on the front page of your website
Ken Connor
at 22:03, Jan 30:
Yes, that is correct.


Ken Connor
at 22:04, Jan 30:
Nowhere is it said that the strategy leads to 100% success rate.


william martinez
at 22:04, Jan 30:


ok so why the differes
william martinez
at 22:04, Jan 30:


it does for me
william martinez
at 22:04, Jan 30:


thats what professional traders do
Ken Connor
at 22:04, Jan 30:
Sir, I beg your pardon, but it really isn't.


william martinez
at 22:05, Jan 30:


it really isnt what
Ken Connor
at 22:05, Jan 30:
It is negative because the market did not go your way. It minimizes losses, in a way, if used correctly.


william martinez
at 22:05, Jan 30:


the differnce should be like 2 dollars
Ken Connor
at 22:05, Jan 30:
It does not have a 100% success rate.


william martinez
at 22:05, Jan 30:


it does for me
Ken Connor
at 22:06, Jan 30:
As you will, sir.


william martinez
at 22:07, Jan 30:


but wheere not talking about success rate i will get out of the trade succefully what im talking about is that it is mathematically imposible to have a 12 dollar spread on a .50 hedge with only 1 pip spread
Ken Connor
at 22:08, Jan 30:
1) You pay for the spread on two positions.
2) There is absolutely no guarantee that the market will go your way.
3) That would depend on the trading volumes of your trades.


Ken Connor
at 22:08, Jan 30:
There is a reason why it is an automated process.


william martinez
at 22:08, Jan 30:


what do i pay for the spread
william martinez
at 22:09, Jan 30:


if not the spread itself
Ken Connor
at 22:09, Jan 30:
Yes, that would be it. But it is subjected to change depending on the Market Movement.


william martinez
at 22:10, Jan 30:


there is no movement its still 1 poin spread
william martinez
at 22:10, Jan 30:


so how much on top of the 1 point spread am i paying becasue you website does not mention additonal fees
Ken Connor
at 22:10, Jan 30:
Sir, are you trying to convince me that the market does not move while a trade is active?


william martinez
at 22:10, Jan 30:


or commissions
Ken Connor
at 22:11, Jan 30:
We do not have any.


william martinez
at 22:11, Jan 30:


what im telling you is the spread consistently showing is 1 point
Ken Connor
at 22:11, Jan 30:
I'm sorry, but that is not possible.


Ken Connor
at 22:12, Jan 30:
If you have a dispute, send us screenshots at support@lmfx.com and we will evaluate them and give you a response.


william martinez
at 22:12, Jan 30:


so i just placed a trade to see what imi charded you charging me 7.00 on a position of .50
william martinez
at 22:14, Jan 30:


and .50 7 dollars should be like 70000 euro
william martinez
at 22:14, Jan 30:


that is the ratio with most legit brokers
william martinez
at 22:15, Jan 30:


thanks but i dont think ill be trading with you guys you guys are bad mN
Ken Connor
at 22:16, Jan 30:
I think your lack of understanding of the Forex Market is clouding your judgement.


Ken Connor
at 22:16, Jan 30:
The decision, however, is ultimately yours.


william martinez
at 22:17, Jan 30:


K I THANK YOU FOR YOU BAD CUSTOMER SERVICE BECAUSE I WILL MAKE SURE THE SIGHTS WHO RECOMENDED YOU FOR OFFSHORE HAVE YOU GUYS ALL WRONG
Ken Connor
at 22:18, Jan 30:
Sir, I asked politely for screenshots to make a further evaluation of your trading activity.


Ken Connor
at 22:19, Jan 30:
I also explained what is paid from you regarding all trading activity, including hedging activities.


william martinez
at 22:19, Jan 30:


YOU DONT UNDERSTAND MATH WHAT DIFFERENCE WOULD IT MAKE YOU JUST RATHER BE IGNORANT AND RUDE
Agent is typing...
 

FxMaster

Lt. Colonel
Messages
9,415
read for your self
Hello, how may I assist you?


william martinez
at 21:53, Jan 30:


hey ken
william martinez
at 21:54, Jan 30:


is there any way to send a screen shot on this chat
Ken Connor
at 21:54, Jan 30:
No, sir, unfortunately no.


Ken Connor
at 21:54, Jan 30:
I could send the transcripts via email.


william martinez
at 21:55, Jan 30:


ok no worries so i did a hedge
william martinez
at 21:55, Jan 30:


euro
william martinez
at 21:55, Jan 30:


1.2409 buy .50
william martinez
at 21:55, Jan 30:


1.2407 sell .50
william martinez
at 21:56, Jan 30:


its a o hedge
william martinez
at 21:56, Jan 30:


how is there such a difference between the positive position and the negative position on the same currency
william martinez
at 21:56, Jan 30:


it should be what ever one is up the other is down
william martinez
at 21:57, Jan 30:


there is a difference of 12 dollars
Ken Connor
at 21:57, Jan 30:
No, it shouldn't.


Ken Connor
at 21:57, Jan 30:
That is dependable.


Ken Connor
at 21:57, Jan 30:
You also pay for the spread, sir.


william martinez
at 21:57, Jan 30:


and the spread is how much
Ken Connor
at 21:58, Jan 30:
Depends.


william martinez
at 21:58, Jan 30:


accourding to your maath
Ken Connor
at 21:58, Jan 30:
On the bid and the ask price.


william martinez
at 21:58, Jan 30:


ok well do your math i gave you the numbers
Ken Connor
at 21:58, Jan 30:
I can not perform calculations on your behalf.


Ken Connor
at 21:58, Jan 30:
That I can not do.


william martinez
at 21:59, Jan 30:


can you do it on your behalf
Ken Connor
at 21:59, Jan 30:
No.


Ken Connor
at 21:59, Jan 30:
As previously explained, sir.


william martinez
at 21:59, Jan 30:


ok would you like me to help you with the math
Ken Connor
at 21:59, Jan 30:
Furthermore, the spread is subjected to change.


Ken Connor
at 21:59, Jan 30:
No, sir, I would not.


william martinez
at 22:00, Jan 30:


there is a 1 pip spread
Ken Connor
at 22:00, Jan 30:
Please do not attempt to use us to perform calculations on your behalf, especially on such speculatory matters.


william martinez
at 22:00, Jan 30:


speculating
william martinez
at 22:01, Jan 30:


who is speculating i seeing a 1 point spread
Ken Connor
at 22:01, Jan 30:
Sir, kindly stop.


william martinez
at 22:01, Jan 30:


kindly stop what
Ken Connor
at 22:02, Jan 30:
The attempts to use our services for something we simply can not perform as per Company Policy.


william martinez
at 22:02, Jan 30:


im asking you how do you get a 12 point difference on a 1 point spread between a buy and sell that is 2 pips apart
william martinez
at 22:02, Jan 30:


you said we can hedge
william martinez
at 22:03, Jan 30:


it says it on the front page of your website
Ken Connor
at 22:03, Jan 30:
Yes, that is correct.


Ken Connor
at 22:04, Jan 30:
Nowhere is it said that the strategy leads to 100% success rate.


william martinez
at 22:04, Jan 30:


ok so why the differes
william martinez
at 22:04, Jan 30:


it does for me
william martinez
at 22:04, Jan 30:


thats what professional traders do
Ken Connor
at 22:04, Jan 30:
Sir, I beg your pardon, but it really isn't.


william martinez
at 22:05, Jan 30:


it really isnt what
Ken Connor
at 22:05, Jan 30:
It is negative because the market did not go your way. It minimizes losses, in a way, if used correctly.


william martinez
at 22:05, Jan 30:


the differnce should be like 2 dollars
Ken Connor
at 22:05, Jan 30:
It does not have a 100% success rate.


william martinez
at 22:05, Jan 30:


it does for me
Ken Connor
at 22:06, Jan 30:
As you will, sir.


william martinez
at 22:07, Jan 30:


but wheere not talking about success rate i will get out of the trade succefully what im talking about is that it is mathematically imposible to have a 12 dollar spread on a .50 hedge with only 1 pip spread
Ken Connor
at 22:08, Jan 30:
1) You pay for the spread on two positions.
2) There is absolutely no guarantee that the market will go your way.
3) That would depend on the trading volumes of your trades.


Ken Connor
at 22:08, Jan 30:
There is a reason why it is an automated process.


william martinez
at 22:08, Jan 30:


what do i pay for the spread
william martinez
at 22:09, Jan 30:


if not the spread itself
Ken Connor
at 22:09, Jan 30:
Yes, that would be it. But it is subjected to change depending on the Market Movement.


william martinez
at 22:10, Jan 30:


there is no movement its still 1 poin spread
william martinez
at 22:10, Jan 30:


so how much on top of the 1 point spread am i paying becasue you website does not mention additonal fees
Ken Connor
at 22:10, Jan 30:
Sir, are you trying to convince me that the market does not move while a trade is active?


william martinez
at 22:10, Jan 30:


or commissions
Ken Connor
at 22:11, Jan 30:
We do not have any.


william martinez
at 22:11, Jan 30:


what im telling you is the spread consistently showing is 1 point
Ken Connor
at 22:11, Jan 30:
I'm sorry, but that is not possible.


Ken Connor
at 22:12, Jan 30:
If you have a dispute, send us screenshots at support@lmfx.com and we will evaluate them and give you a response.


william martinez
at 22:12, Jan 30:


so i just placed a trade to see what imi charded you charging me 7.00 on a position of .50
william martinez
at 22:14, Jan 30:


and .50 7 dollars should be like 70000 euro
william martinez
at 22:14, Jan 30:


that is the ratio with most legit brokers
william martinez
at 22:15, Jan 30:


thanks but i dont think ill be trading with you guys you guys are bad mN
Ken Connor
at 22:16, Jan 30:
I think your lack of understanding of the Forex Market is clouding your judgement.


Ken Connor
at 22:16, Jan 30:
The decision, however, is ultimately yours.


william martinez
at 22:17, Jan 30:


K I THANK YOU FOR YOU BAD CUSTOMER SERVICE BECAUSE I WILL MAKE SURE THE SIGHTS WHO RECOMENDED YOU FOR OFFSHORE HAVE YOU GUYS ALL WRONG
Ken Connor
at 22:18, Jan 30:
Sir, I asked politely for screenshots to make a further evaluation of your trading activity.


Ken Connor
at 22:19, Jan 30:
I also explained what is paid from you regarding all trading activity, including hedging activities.


william martinez
at 22:19, Jan 30:


YOU DONT UNDERSTAND MATH WHAT DIFFERENCE WOULD IT MAKE YOU JUST RATHER BE IGNORANT AND RUDE
Agent is typing...
It will be good if you can post a trading statement.
 
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