I opened an account and funded it on the 03/06/14 and 24/06/14 respectively. After a few weeks of active trading i decided to get the balance of money out and close the account. Around this time i was also informed that there have been instructed by the uk regulators to close all uk accounts and return their deposits. My withdrawal request was made on the 01/07/14 and is pending since that time. After several attempts to contact them, one of their 'contractors' (email@example.com) as she described herself to me on skype, said that my money will be credited to my designated account on or before the 31/07/14 and that did not happen. Incidentally, she has since removed me from her skype contact list so now i am unable to contact anyone either by phone, e-mail or skype.