Optimarkets.com refused to refund my deposit

tonidare

Recruit
Messages
4
I opened an account and funded it on the 03/06/14 and 24/06/14 respectively. After a few weeks of active trading i decided to get the balance of money out and close the account. Around this time i was also informed that there have been instructed by the uk regulators to close all uk accounts and return their deposits. My withdrawal request was made on the 01/07/14 and is pending since that time. After several attempts to contact them, one of their 'contractors' (veronique@optimarkets.com) as she described herself to me on skype, said that my money will be credited to my designated account on or before the 31/07/14 and that did not happen. Incidentally, she has since removed me from her skype contact list so now i am unable to contact anyone either by phone, e-mail or skype.
 

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Pharaoh

Colonel
Messages
19,995
Gather up every scrap of evidence you can find.

Keep trying any contacts you can find on their website.

What method did you use to make those 2 deposits?
 
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