I have been trading with this broker and I started with a deposit amount of $400. They tried to trick me into a bonus deal as a bonus of $120 was added to my account without even mentioning it to me. Immediately I noticed, i made sure i didnt take any trade until the bonus was removed and I told them that I do not want any bonus in future.
I have been able to build my account to $4024. Then without my authorization, a bonus amount of $500 was added to my account again. I was really shocked and amazed by this action from this broker. I sent an email to them to remove the bonus which they did the same day but they placed restriction on my account and made sure that I could not make any withdrawal.
I spoke with account manager named Adam Jones and he kept saying that I accepted bonus even though I have emails from them acknowledging that I refused their offers. He said I needed to reach a trade volume of $26000 (I had already traded a volume of about $20950). Unknown to me, they made sure that my account became restricted and I could no longer place turbo trade with any amount greater than $10.
He kept insisting that I used Digital strategies ( trades with expiry time). I tried checking it out and I noticed that the price of the market has been manipulated and there was no way I could trade without incurring losses. I have attached screenshots of two different accounts (my account and a new account that i signed up again. You will be able to see that the market has been manipulated and set so that I would always lose my trades.You will be able to see that the expiry time on the two accounts are the same but the market price is very different ( about 40 pips difference)
I then tried to take a $10 trade using the Digital and of course I lost the trade because the price is manipulated already. I am currently trying to terminate my account and withdraw my funds but am not getting any response from them
I have been able to build my account to $4024. Then without my authorization, a bonus amount of $500 was added to my account again. I was really shocked and amazed by this action from this broker. I sent an email to them to remove the bonus which they did the same day but they placed restriction on my account and made sure that I could not make any withdrawal.
I spoke with account manager named Adam Jones and he kept saying that I accepted bonus even though I have emails from them acknowledging that I refused their offers. He said I needed to reach a trade volume of $26000 (I had already traded a volume of about $20950). Unknown to me, they made sure that my account became restricted and I could no longer place turbo trade with any amount greater than $10.
He kept insisting that I used Digital strategies ( trades with expiry time). I tried checking it out and I noticed that the price of the market has been manipulated and there was no way I could trade without incurring losses. I have attached screenshots of two different accounts (my account and a new account that i signed up again. You will be able to see that the market has been manipulated and set so that I would always lose my trades.You will be able to see that the expiry time on the two accounts are the same but the market price is very different ( about 40 pips difference)
I then tried to take a $10 trade using the Digital and of course I lost the trade because the price is manipulated already. I am currently trying to terminate my account and withdraw my funds but am not getting any response from them