Options 24Fx and Fx24 Platform

Holla12

Private, 1st Class
Messages
35
Back in July and August of 2016 Options 24Fx and 24Fx Platform accepted a combined $4150 in deposits when their terms and conditions said they "Do not accept US clients." I missed the bus on this one. I have all the documentation but I'm having a heck of a time getting a valid email for both. And it's a bit confusing between the two. Is anybody familiar with either one of these companies? I've been searching high and low and just when I think I have my finger on the button, it's the wrong one. Any suggestions would be sincerely appreciated.
 

Pharaoh

Colonel
Messages
20,041
If they accepted money from you while knowing you were in the US, a report to the CFTC and SEC would be a good idea. File the report first and then let 24Fx know about it.

How did you send the money? Cards, bank wire, or something else?

If cards, contact the fraud/abuse department at the issuing bank and explain the problems you've been having accessing your money.

Don't forget to leave a nice, shiny 1 star review here...

http://www.forexpeacearmy.com/forex-reviews/12535/www.24fx.com
 

FxMaster

Lt. Colonel
Messages
10,227
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

Invite them to join this thread via email (Send an email to every possible address).


Go to their website and invite them to here via Live Chat

You will find their email and address https://www.24fx.com/support/contact-us/?lang=en

Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/12535/www.24fx.com


You can also share your story on their social media pages mentioned below:


https://play.google.com/store/apps/details?id=air.com.pandats.A24fx

https://appsto.re/il/QSBuV.i
 

Holla12

Private, 1st Class
Messages
35
If they accepted money from you while knowing you were in the US, a report to the CFTC and SEC would be a good idea. File the report first and then let 24Fx know about it.

How did you send the money? Cards, bank wire, or something else?

If cards, contact the fraud/abuse department at the issuing bank and explain the problems you've been having accessing your money.

Don't forget to leave a nice, shiny 1 star review here...

http://www.forexpeacearmy.com/forex-reviews/12535/www.24fx.com

Good Morning
I used debit card from my bank. I have bank statement that shows bigger than life their name and dates of transactions. I also went to site to try and sign on but forgot my password so I received an email from them to reset my password from which proves that I was a client. All the emails I have attempted have come back as invalid. I'll give them another shot in the arm today
Thanks again.
 

Holla12

Private, 1st Class
Messages
35
This was the response I got from them:


Thank you for being in touch.

24FX is operated under Rodeler Ltd. regulated by the Cyprus Securities and Exchange Commission.

Options24FX and FX24Platform are not related to Rodeler Ltd.

We have checked your bank statement and can confirm that the listed transactions were not initiated by us.

As you mentioned, please proceed with the fraud department of your bank to investigate further.
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I'm thinking this is the one but emails come back and phone number is no good - AAAARRRRGGGGHHHHHHHH
 

Holla12

Private, 1st Class
Messages
35
Howdy-hoe,

FX24platform is supposidly run by
Ceasaris International ltd.
Zandukeli street Tbilisi, Georgia butthery

Invite them to join this thread via email (Send an email to every possible address).


Go to their website and invite them to here via Live Chat

You will find their email and address https://www.24fx.com/support/contact-us/?lang=en

Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/12535/www.24fx.com


You can also share your story on their social media pages mentioned below:


https://play.google.com/store/apps/details?id=air.com.pandats.A24fx

https://appsto.re/il/QSBuV.i
 

Holla12

Private, 1st Class
Messages
35
Options 24Fx and Fx24 Platform 24Fx is under Holiway and 10Trade. I've already been that route.

This is how they showed on my bank statement. I have filed claims with my bank on 14 transactions.
 
Last edited by a moderator:

Pharaoh

Colonel
Messages
20,041
Would that be options24fx.com and platform24fx.com? If so, then 24fx.com may be accidentally getting implicated in something they are not related to.
 

Holla12

Private, 1st Class
Messages
35
You are exactly right and we have figured that out and mended fences. They understood
 
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