Optionsmaker is the biggest SCAM! in the industry


Private, 1st Class
optionsmaker.com a company owned Expert Consulting Service Limited, Suite 106 Premier Building, Victoria, Mahe, Seychelles. Optionsmaker - Expert Consulting (UK) Limited, Suite 68ansdowne Row, London, United Kingdom, W1J6HL. (Both Addresses on their website)

I deposited $250 on the 7th of Jan, lost it, Deposited another $250 on the 13th of January, lost it. I finally deposited another $500 on the 14th of January and turned it to $4,120 from serious hard work and sleepless nights, trading, . I put in for a withdrawal request for $1100, that was when my account manager (Gail Gruben)stopped talking. After several calls as to why my withdrawal has not been approved, every time i call they tell me she is in a meeting, she will get back to me, She eventually called me after two days that My withdrawal has been approved, but i should resend the front and back copy of my credit card(Note: i have sent my front and back of my card, bank statement, National ID from day 1, it was verified and approved before i deposit, i usually have my documents verified before depositing) so they can approve it.. Immediately i used my phone to take a shot and send it to her, i waited and waited, she didn't get back to me, i called and called, no answer, if by chance they pick, it is usually a lady Nicole by name - she tells me, she is not in charge of my account and cuts the call
After waiting for another day with no response from optionsmaker, I logged into my account and submitted a withdrawal request of $3000 + the pending $1100

I typed "Expert Consulting Service Limited, Suite 106 Premier Building, Victoria, Mahe, Seychelles" in google search, a company named VXmarkets popped up in the results.They have exactly the same website outlook as optionsmaker, the same owner, the same address. I try to get information from the company, immediately i mentioned optionsmaker the guy paused and and said i should hold on while he talks to his supervisor, he later said optionsmaker is not owned by Expert Consulting UK Limited, that they are using their name to commit SCAMS. I asked him a simple question, you are comfortable that a company is doing that at the detriment of your own company? I told him over the phone to tell optionsmaker to send my $4120.
The following day, this was the message i got from Gail Gruben my account manager - "your investment was fully refunded however the profit was forfieted due to fraudlent activity traced on your documents.

She said i was using tools to trade on the platform and that my documents where edited. She claimed they are sending back my deposits $1000 and and are keeping my profits $3120. This got me really mad and upset. I asked her will tools allow me lose my first two deposits of $500?? When i lost i wasnt using tools, when i started winning i am using tools? I have been trading options for over two years and have developed a strategy that works for me.. I made enormous profits on MLK day, cos there was less volatility in the market.. The same Documents i have been using over 2 years is what you said i edited? My Government Issued National ID Card, My Bank Statement and front and back copy of my card signed and you verified them and sent me verification email, before i deposited..

When i checked my account, i went to banking history, I saw that they cancelled my pending withdrawals of $1100 and $3000 respectively and they put theirs, i saw $750 approved and i saw $3370.05 as FRAUD. I will attach all the snapshots.

I have reported this issue to the authorities on Wednesday. And am also bringing this to FPA.

Optionsmaker is one of the worst SCAM company in the industry! I will battle this, because i worked hard, with sleepless nights to earn that amount.


  • 2015-01-21_1030.png
    243 KB · Views: 3
  • 2015-01-21_1121.png
    153 KB · Views: 3
  • 2015-01-21_1412.png
    92.1 KB · Views: 3
  • 2015-01-22_0746.png
    213.1 KB · Views: 3
  • 2015-01-22_1154.png
    156.2 KB · Views: 4

Master Yoda

Firstly, no trading or profit in the world is worth your precious sleeping hours. Needless to say- binary trading and "profit". The binary companies were designed to be a casino and easy money making dream, except that in casinos they let you withdraw your profits while in binary companies you can't.

I suggest the following actions:

1. Invite Optionsmaker and VXMarkets to reply to this thread

2. In their website they claim: "OptionsMaker - Expert Consulting (UK) Limited,Suite 368 2 Lansdowne Row, London, United Kingdom, W1J 6 HL", so file a complaint to the UK FCA How to complain - Financial Conduct Authority and the UK Cyber police https://www.gov.uk/government/policies/keeping-the-uk-safe-in-cyberspace


Private, 1st Class
Thank you Master Yoda.. I reported the case last week to Action Fraud UK. I will also file a complaints from the link you sent.. Thank you!! The Sleepless nights. In the sense that, the timezone i have better success rate is usually late at night my time.. I will invite them.. Thanks.


OptionsMaker Representative
“Options Maker” is the world’s leading binary options platform prioritizing best interest of our customers as our main goal.
In order to protect our clients, we require verification process to pass regardless of the clients’ profits or losses.
In case any discrepancies in the documents has been discovered, we would automatically suspend the trading capability of the client and refund an initial deposit as clearly mentioned in our Terms and Policy.
As a result of our commitment to uphold our obligation to protect our customer’s privacy, we will not expose further details regarding this case. It is a fact this is not the first time we are dealing with these kinds of issues. We are confident to say that at all similar cases; we have been successful preventing any fraudulent activity.
As the customer did mention, a full amount of the investment have been fully refunded to the original credit card’s holder. As a result, we have avoided further damage to the rightful owner of the card.
Options Maker is dedicated to use all measures to protect its entire customer base by implementing our strict risk management policies.
You are all invited to experience and enjoy our great online trading environment and support of our world class, high caliber and loyal agents.


Private, 1st Class
Firstly, It is outright madness to say discrepancies were discovered in my documents.. The documents you verified and approved before i deposited??The documents i have been using for more than two years?; My Government National ID Card, My Bank Statement and Front and Back copy of my card that ends with 4241.. I have traded with more than 10 Binary Options company using the same documents, you are the only company that tells me there is some discrepancies in my documents just to look for a way of stealing my profits.
Secondly, you said "As the customer did mention, a full amount of the investment have been fully refunded to the original credit card’s holder. As a result, we have avoided further damage to the rightful owner of the card". - I am the owner of my card and i have been using my card since May 2011 when it was issued... To also proof you are a scam company that wants to steal peoples profits intentionally lying under the name of documents, I will go to my bank tomorrow morning and print out my bank statement showing all proof of all my deposits to Optionsmaker as you are claiming i am not the rightful owner of the card. This is what you people do to steal.. I also dont mind posting here the documents i sent to you, that you verified and approved(National ID Card, My Bank Statement and front and back copy of my card..
Expert Consulting Limited(the name that is on your website as your owner) also said they disassociated themselves from you because of this kind of scam you have been doing to clients..
My total deposits/investments is $1000($250 deposited on Jan 7, another $250 deposited on Jan 13, $500 deposited on Jan 14). The amount showing on my account that you approved and sent is $750 and not $1000. My profits is $3,120.
It is unbelievable that people can be this cruel; lying and stealing people's sweat and still trying to maneuver to defend a blatant scam?? I will make sure i use every possible legal avenue to battle you people to get my money, because i worked hard for it.. I also pray God judge you all doing this evil scamming people instantly and accordingly.. 2015-01-28_0136.png

Master Yoda

Hello Master Yoda, is there a way i can post audio files on here? So i can post my call evidence.. My conversation with Expert Consulting UK Limited, etc

I think you should uploaded it to Youtube or any other hosting service and share it here