OptionStarsGlobal.com binary lawless scam

Mike777

Private, 1st Class
Messages
33
My Case is:

Option Stars (Global) ignored my requests for withdraw. But instead of solve that, they stolen $42,260 CAD from my account and suspended my Account having remaining balance of $10,800 CAD with no any reason and written explanation. I’ve got call from Anastasia (she is new there) saying that I abused their platform by making profit and stolen money from company by trading like that. But I haven’t received any written explanation yet.

I opened this case with intention to:

  • Return all my money of $53,090 CAD to my visa account in Canada.
  • Warn traders and investors about company’s strategy, tricks and manipulations to get their clients deposits lost.

  • Platform problems review

  • Warn about Withdrawal problems and lawlessness.
I am attaching the proof for each word and issue described in this case

Here is story:

I was contacted by Bonnie Richards in July 2015 and convinced to open forex account with SkyFX (which is recently labeled as a scam) and deposit $7,500 US. After several risky trades leading by Bonnie, finally I have got a Margin Call.

At the same time, Bonnie convinced me to open binary account and try trades on Option Stars binary company’s platform. Finally, to be a part of “Corporate level”, I agreed to deposit $35,000 CAD and have a Bonus of total of $95,000 with Trading Volume obligation of $2,900,000 – BIG MISTAKE!!!! Bonus never be yours and will be cancelled after 1st any withdrawal, even if you have done trading volume. Bonus ties you with withdrawals and makes you more risky in trading. Binary traders do not have margin call and do not require so large amounts to be traded.

On the beginning all seemed fine. However, roughly 1 month later, this went it horribly wrong. I lost about $40,000 CAD by following signals from Bonnie in 1 day!!! And I lost almost all remaining money following “corporate level” signals from Mattew Nolan during the next day!!!! I cannot complain as I’ve done these all trades with my own hands. That account, having some funds, becomes dead with no future. With that account, I made 1541 trades, completed $894,455 trading volume and lost $128,239 in total.

DO NOT TRUST ACCOUNT MANAGERS!!!! This lesson cost me $35,000.

After several months later, I was contacted by Benjamin Dunn. He promised to help me recover this loss and asked me to give him a chance to prove his ability to do it. I agreed to deposit $2,000 to new liquid account, which Benjamin opened for me as Account Manager. After several winning signals making a profit, he convinced me to give him credit card number and made several deposits to reach $35,000 in total. I really hopped to recover my lost…After series of loosing signals from Benjamin I refused of his trading sessions to follow his signals and started trading on my own.

"Basically the account manager will lure traders in with series of accurate signals, but once the manager sucks him/her dry out of fund, then the client will be given series of losing trade signals in order for them wipe out their account hoping to recovering from the loosing trade. The trick here is that the clients are pulling the trigger on option, so no one but the client is to be blame. The list of account managers on the other end gives out fake name, so no one will be accounted for those losing trades"

This is not simple at the OptionStarsGlobal, to have a liquid account, be independent trader and make a profit. Company has lot of options to make your life more complicated and act against their clients:

  • Price manipulations, turn on spreads (See attachment 1)

  • Set up your trading limit to $200 when you have obligation to make trading volume and funds of $32,000 on your account (See attachment 2)

  • “technical issues” with the platform(See attachment 3)

  • Ignoring your requests to solve issues (See attachment 4)

  • Withdrawal difficulties (See attachment 5)

  • Blaming traders in abusing the platform to take money from traders account and suspend the access(See attachment 6)

  • Misrepresentative advertising (See attachment 7)

  • Violating Privacy Policy (See attachment 8)
Finally, I made a profit to recover all my loss, but somebody in the company decided to wipe out several winning trades with significant profit from trading history for amount of $42,260 CAD and suspend my account with remaining funds of $10,800. No reasonable explanation!!!! This is lawlessness!!!!!!

I was promised that I will recover my loss before I made deposits!!!!!!!!

That is why I use word ``stolen``. Does it Looks like fraud or scam??!!!

TRADERS and INVESTORS! This is up to you to make conclusion if Option Stars (Global) is a scam and appropriate company for your investment.

By following that link, you will find legal info about Option Stars and Option Stars Global Company:

http://scambroker.com/optionstars/

Company representatives' emails:

Compliance Department : compliance@optionstarsglobal.com; compliance@optionstars.com;

Executive, Account Manager: James Anderson james.a@optionstarsglobal.com;

Manager Customer Support: Sandra Jameson sandra@optionstars.com;
 

Attachments

  • 1.Price manipulation by OptionStarsGlobal.pdf
    936 KB · Views: 15
  • 2.Trade size limitation.pdf
    258.8 KB · Views: 5
  • 3. Technical issues.pdf
    553.9 KB · Views: 4
  • 4. Ignoring your requests.pdf
    264.1 KB · Views: 6
  • 5. Withdraw issues.pdf
    296.9 KB · Views: 5
  • 6. Have I abused the platform.pdf
    330.8 KB · Views: 10
  • 7. Misleading advertising..pdf
    310.7 KB · Views: 4
  • 8. Brech of Privacy Policy.pdf
    143 KB · Views: 3

FxMaster

Lt. Colonel
Messages
10,113
Two steps that you must follow

1st - Invite them to join this thread via email (Send email to every possible address).

2nd - Invite him via skype or any communication address you have for him.
 

Mike777

Private, 1st Class
Messages
33
Thanks for respond! I made a grammar mistake in the subject. Is that possible to fix? That suppose to be "Lawless" or remove this word.
 

Mike777

Private, 1st Class
Messages
33
Adding 1 more attachment with evidence that profitable orders were removed from "My Trades" history to reduce balance on account for total of $42,260. Just wiped out!!!!! Attachment 9.
 

Attachments

  • 9. Profit removal evidence.pdf
    384.2 KB · Views: 1

Mike777

Private, 1st Class
Messages
33
01182016 and 01202016 $5,000 and $5,000 they have done from optionstars side. But I needed confirm by phone these deposits and took responsibility for them. Do you think about chargeback? I called to visa RBC Canada and they told that nothing I can do as I am responsible
for confirmed by myself deposits. All deposits were done through same visa card.
What are the next steps? How long we will wait for them to join thread?
 

Mike777

Private, 1st Class
Messages
33
I found that optionstars.com belongs to Novox Capital LTD : http://www.cysec.gov.cy/en-GB/entities/investment-firms/cypriot/37630/ Now, if I will file complain with these web sites should I mension Company name as Novox Capital?
1. http://www.financialombudsman.gov.cy/forc/forc.nsf/page15_en/page15_en?OpenDocument
2. http://www.cysec.gov.cy/en-GB/complaints/how-to-complain/
3. http://www.ic3.gov/complaint/default.aspx
4. http://www.cftc.gov/consumerprotect...on/cftcfraudadvisories/fraudadv_binaryoptions
5. https://www.bbb.org/scamtracker/
6. http://www.actionfraud.police.uk/reporting-fraud
7.http://www.fca.org.uk/consumers/scams/report-scam


As you see above, the emails of contact persons here were .....@optionstar.com and ...@optionstarsglobal.com

Registration of domain optionstarsglobal.com has nothing with Novox Capital LTD and info is here:
https://who.godaddy.com/whoisstd.as...rXri9HSCZbNxvZ7ZT57NQrVx9jyv/rmsG7ww1HolV2rM=

Registrant Name: Marina Andreeva
Registrant Organization: New Markets S.A
Registrant Street: Oxford str.
Registrant City: London
Registrant State/Province: Not Applicable
Registrant Postal Code: 46800
Registrant Country: UK
Registrant Phone: +44.2038070647

and registration info for domain optionstars.com is:
Registrant Name: NOVOX Capital
Registrant Organization: Novox Capital Limited
Registrant Street: 60 Regaena Street, 3rd Floor
Registrant City: Nicossia
Registrant State/Province:
Registrant Postal Code: 1010
Registrant Country: CY
Registrant Phone: +357.22272520

Here is the question: Who is CIF?
 

Mike777

Private, 1st Class
Messages
33
Optionstarsglobal.com sent $13,000 to my visa account. $40,000 left. They updated their Terms And conditions with 2 new rules and emailed comments on their activities against my account:
To
Message body
Dear Mr. Mykhaylo Ivanov,

Account number: 5025649
Account email identification: michaelivanov777@yahoo.ca
Your initial deposit was fully refunded. Your account is now close.

You have signed that have read agreed and understood to the company Term and condition.

We have found that you abused the system, under our terms and condition we have the full right to refund you and close the account.


42. Company’s rights
a) The Company reserves the right to suspend the operation of this site or sections thereof under the following circumstances:
b) when, as a result of political, economic, military or monetary events (including unusual market volatility or illiquidity) or any circumstances outside the control, responsibility and power of the Company, the continued operation of this site or the System shall not be reasonably practicable without materially and adversely affecting and prejudicing your interests or the Company, or if, in the sole discretion of the Company, a price cannot be calculated for financial contracts; or
c) when there is a breakdown in the means of communication normally employed in determining the price or value of any of the financial contracts or where the price or value of any of the financial contracts cannot be promptly or accurately calculated; or
d) When the Company has reason to suspect that the System was abused by you or that you have used some means in order to affect or manipulate the System in general or the price of a specific Contract in particular. e) Under such circumstances, other than in the case of abuse or manipulation of the System, the Company may at its sole discretion (with or without notice) close out your open financial contracts at prices it considers fair and reasonable at such a time and no claims may be entertained against the Company in connection thereto. f) In case of abuse or manipulation of the System, the Company may at its sole discretion take any measures it deems fit and appropriate under the said circumstances.

43. Improper or Abusive Trading Should you execute trading strategies acting in bad faith, that is, you or any representative of yours trading on your behalf is committing any improper or abusive trading act such as for example:
a) fraud/illegal actions that led to the transaction;
b) orders placed based on manipulated prices as a result of system errors or system malfunctions;
c) arbitrage trading on prices offered by our platforms as a result of systems errors; and/or
d) coordinated transactions by related parties in order to take advantage of systems errors and delays on systems updates. Then the Company will have the right to: i. adjust the price spreads available to you; and/or ii. restrict your access to streaming, instantly tradable quotes, including providing manual quotation only; and/or iii. obtain from your account any historic trading profits that you have gained through such abuse of liquidity as determined by us at any time during our trading relationship; and/or iv. reject an order or to cancel a trade; and/or v. immediately terminate our trading relationship

LSE started to conduct and intraday auction from March 21st exactly after 12.00 GMT (11.00 GMT after March 27th) and for some reason Reuters issued quotes from these auctions despite the fact that there were no live trading available for public.

Attached an excel file with quotes we have received from Reuters for LSE assets subject of cancellation.

For every TradeID we highlighted in blue the quotes which were wrong.
In orange I highlighted that exact quotes used for every trade.

You can see that Ask is lower than Bid which is clear indication that these prices are wrong. The difference between Bid and Ask during the time of these wrong quotes was so big that it resulted in spike of average price which this user used to gained unfair advantage(due to wrong quotes).

You repeated this strategy every other day after first trade exactly after wrong quotes started to come in.

Attach screenshots from Reuters quotes history to show that there were no official quotes history(no bid and ask prices) for the time of auctions for these particular assets because there was no live trading during the time of auction.



Best Regards,




divider.png

Compliance Department
compliance@optionstarsglobal.com
 
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