PayCo: your chat transcript
Inbox
x
PayCo <noreply@livehelpnow.com>
11:15 AM (14 minutes ago)
to me
Thank you for the opportunity of serving you. Please see your chat transcript below:
Chat 2016.11.07
Marie
02:36:54 Good Day! My name is Marie and I will be assisting you with your concerns today. How can I help you?
Chee
02:37:00 is payco a scam company?
Marie
02:38:43 PayCo is not a scam. May we please ask what your concern is about?
Chee
02:39:01 my withdrawal has been pending for more than 1 week
Chee
02:39:24 and keep on giving me the reason of being reviewed by transaction review team
Chee
02:39:46 and it has against the term and condition to be approved by 48 workings hours
Marie
02:40:34 We understand your concern can you please provide us more details of the transaction that you are referring to?
Chee
02:40:52 41746
Chee
02:41:48 if the management or review team did not explain the real reason why it is being delayed, i will need to protect myself by posting the scam alert in forums
Marie
02:44:08 As mentioned earlier Sir we are not a scam company. Our Transactions Review team are now reviewing your request. We kindly ask patience on your end regarding this.
Chee
02:44:41 you have told me this since Thursday
Chee
02:44:45 about reviewing
Chee
02:44:51 are now reviewing
Chee
02:45:11 i can't accept ignorance
Chee
02:45:16 without solid proof
Chee
02:45:23 solid explanation about the delay
Chee
02:45:47 some more, I contacted the exchangers in Malaysia, none of them are willing to buy PayCo funds now
Chee
03:03:26 i am waiting you to type for several minutes and it is still "agent typing"
Chee
03:04:00 it is better to clarify everything before it is too late for me to take action
Marie
03:07:17 I apologize for that Sir. I have forwarded your concern to our Transactions Review Team again to follow up your request and they informed us that your request is on process. Again our deepest apologies for the inconvenience this might have caused you.
Chee
03:08:20 i dont know if i should withdraw again via Payco
Chee
03:08:28 i still have many funds
Chee
03:08:43 it is better for you to inform your transaction review team
Chee
03:08:50 to contact me
Chee
03:09:45 about your forwarded message to them and you told me they are following up, you have told me so on Thursday
Marie
03:09:47 I will forward your concern Sir but unfortunately they can not be contact with you. Is there anything else that I can help you with?
Chee
03:10:10 today, you told me the same
Chee
03:10:33 pls tell them payco scam alert is still on many forums
Chee
03:10:44 until my situation is resolved
Chee
03:10:50 and negative remark will be taken off
Chee
03:10:56 with payment received
Powered by LiveHelpNow
Last account activity: 51 minutes ago
Details
LiveHelpNow
FPA Forums Team Note: Posts at the FPA may not be "taken off". Threads may be marked as Resolved.