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pci fx - withdrawal problem

Discussion in 'Scam Alerts' started by kubek, Nov 12, 2009.

  1. kubek

    kubek Private

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    I have a problem with PCIFx broker. They wont withdraw my money. I tried to withdraw 500 eur on 24th of october, they said its done (the money dissapeared from my pcifx account), but after almost 3 weeks I still dont have them on my account. I contacted my bank today, they checked everything and there were no incoming canceled wire transfers. I have much more money with pcifx right now and I'm worried I wont get back even my initial deposit. Any advice what should I do?
     
  2. Pharaoh

    Pharaoh Colonel

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    Request a copy of the wire transfer they used and any other documentation they have. It's possible that they entered some data wrong. It's also possible that they will suddenly send the money when they realize that they never sent it.
     
  3. kubek

    kubek Private

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    I've already done that. They sent me a printscreen of the wire confirmation and everything seems ok, but:
    1. still I have no money on my account
    2. when I check the properties of the picture, it says "created with: photoshop". Of course ps might have been used to resize the picture, but who knows...

    I tried e-mailing their bank about this wire confirmation but with no response. Fortunetelly I have couple of friends working at my bank. I'll contact them and ask if it's possible that my bank calls their bank to confirm about that wire. Hoping for the best, but live support already stopped talking to me so I'm beginnig to be worried.
     
  4. kubek

    kubek Private

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    I spoke with a friend who works in my bank, tomorrow he's going to start investigation to check, if pci fx really wired the money or the screen was fake. I'll keep you updated.
     
  5. kubek

    kubek Private

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    So, it is now over a month since they supposly wired the money into my bank account and I still dont have it. I also tried to contact accounting department for more details of the transfer (needed to start a complaint in my bank), waited for couple of days and no reply. Today I did the last possible thing - requested money transfer via liberty reserve. This one should be instant, no bank errors to blame. If this won't work, I'll ask FPA for help.
     
  6. Pharaoh

    Pharaoh Colonel

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    Keep up the pressure on them. If your banking friends can determine that the image they sent you is fake, ask them how to file some sort of fraud complaint.
     
  7. arbithoven

    arbithoven Private

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    SINCE JULY 2009 my FUND can`t withdrawal

    PLEASE HELP ME DEAR VALUED FPA
    my account at PCIFX is :

    Login: 11120
    Investor Password: 123dan


    PCIFX scam my money :((
     
  8. ernest8fingers

    ernest8fingers Master Sergeant

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    Does anyone else feel the need for a FOREXHITSQUAD? I know some "Italians" that may need work.:)
     
  9. kubek

    kubek Private

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    i spoke with PCI live chat on friday. I told them, if I wont get my money back till wednesday I'll start taking actions. I also reminded them yesterday. Well, its wednesday in Europe and... pci's server (both demo and real) is down, live support not online. Wonder if that's a coincidence or they are gone for good. But I am a man of my word, I'll give them time till the evening (europe time) and if nothing happens, I'll report to FPA.
     
  10. kubek

    kubek Private

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    pci fx = scam

    Well, I guess its official – PCI FX is a scam broker. Their server is down for over 12 hours, live support went online for couple of minutes and then disappeared. My story with PCI FX:
    Opened an account with 1500 euro. Had some successful trades, the balance went up, decided to withdrawal some of the money (500 euro). They claim they transferred the money on 24th of October, even sent me a screenshot of that wire. The problem is – I didn’t receive that money. On 23th of November I sent another withdrawal request, this time via Liberty Reserve. Nothing happened – no money, no response. I tried e-mailing accounts department, but zero reaction. Last Friday, 27th of November, I spoke with PCI’s Live Chat. I’ll paste the whole conversation, I’ll just hide my personal data.

    [2009-11-27 13:18:07] AVP_Kuba: hello
    [2009-11-27 13:19:05] AVP_Kuba: I have a question regarding a pending withdrawal
    [2009-11-27 13:27:19] PIERRE CONFIANCE INVESTISSEMENT LLC: Hello sir,
    [2009-11-27 13:27:23] PIERRE CONFIANCE INVESTISSEMENT LLC: how can i help you
    [2009-11-27 13:27:51] AVP_Kuba: well there are two things
    [2009-11-27 13:27:54] AVP_Kuba: first of all
    [2009-11-27 13:28:02] AVP_Kuba: over a month ago
    [2009-11-27 13:28:09] AVP_Kuba: you sent me a wire transfer
    [2009-11-27 13:28:24] AVP_Kuba: or you say you did
    [2009-11-27 13:28:34] AVP_Kuba: because I still didnt recive it
    [2009-11-27 13:29:00] AVP_Kuba: I asked your account department about some info about this wire transfer
    [2009-11-27 13:29:06] AVP_Kuba: and I didnt get any answer
    [2009-11-27 13:29:10] AVP_Kuba: the second thing is
    [2009-11-27 13:29:22] AVP_Kuba: on monday I sent a withdrawal request
    [2009-11-27 13:29:28] AVP_Kuba: via liberty reserve
    [2009-11-27 13:29:39] AVP_Kuba: it's friday and still no reply
    [2009-11-27 13:31:45] PIERRE CONFIANCE INVESTISSEMENT LLC: as accounting department is closed in observance of Thanksgiving Day, and last period we have found that the bank have problem in his internal system thats why you wire transfer delayed, but as our clients is valued for us and have no relation with such problem PCIfx will make it up for them and currently this subject in the hand of top managment to see the best way to make it up for our valued clients and investigate this problem to never happen again
    [2009-11-27 13:32:48] AVP_Kuba: so when can expect any money to appear on may bank account
    [2009-11-27 13:32:57] AVP_Kuba: or librty reserve account?
    [2009-11-27 13:33:02] AVP_Kuba: LR transfers are instant
    [2009-11-27 13:33:13] PIERRE CONFIANCE INVESTISSEMENT LLC: i dotn have specific date sir but excepect it very soon
    [2009-11-27 13:33:36] AVP_Kuba: but this is the exact the same thing I am hearing for a month
    [2009-11-27 13:33:43] AVP_Kuba: and I am really tired of that
    [2009-11-27 13:34:07] PIERRE CONFIANCE INVESTISSEMENT LLC: PCIfx will make it up for you
    [2009-11-27 13:34:14] AVP_Kuba: how?
    [2009-11-27 13:34:16] PIERRE CONFIANCE INVESTISSEMENT LLC: to make this delay as it never happen
    [2009-11-27 13:34:27] PIERRE CONFIANCE INVESTISSEMENT LLC: and be sure we care allot about our clients feelings
    [2009-11-27 13:34:40] AVP_Kuba: maybe you can cancel all the "commision" that you have applied into my account?
    [2009-11-27 13:36:38] PIERRE CONFIANCE INVESTISSEMENT LLC: yes
    [2009-11-27 13:36:50] PIERRE CONFIANCE INVESTISSEMENT LLC: may be pcifx will add extra money to your account
    [2009-11-27 13:37:02] PIERRE CONFIANCE INVESTISSEMENT LLC: all possibilities are open and under study sir
    [2009-11-27 13:37:25] AVP_Kuba: ok, I'll give PCI time till wednesday
    [2009-11-27 13:37:50] AVP_Kuba: if till then I wont have any money on my bank account or LR account
    [2009-11-27 13:38:03] AVP_Kuba: I'll be forced to take some actions
    [2009-11-27 13:38:18] AVP_Kuba: please dont take me the wrong way
    [2009-11-27 13:38:41] AVP_Kuba: but over a month is much to long for waiting
    [2009-11-27 13:39:03] AVP_Kuba: btw do you even know who are you speaking with or what's my account nr?
    [2009-11-27 13:44:50] PIERRE CONFIANCE INVESTISSEMENT LLC: yes
    [2009-11-27 13:45:04] PIERRE CONFIANCE INVESTISSEMENT LLC: Jakub XXXXXXXXXXXX
    [2009-11-27 13:45:10] AVP_Kuba: ok :)
    [2009-11-27 13:45:14] PIERRE CONFIANCE INVESTISSEMENT LLC: your history here infront of me
    [2009-11-27 13:45:18] PIERRE CONFIANCE INVESTISSEMENT LLC: sir
    [2009-11-27 13:45:19] PIERRE CONFIANCE INVESTISSEMENT LLC: :)
    [2009-11-27 13:45:46] AVP_Kuba: ok, so on wednesday I am checking both my accounts
    [2009-11-27 13:46:09] AVP_Kuba: bank and liberty reserve
    [2009-11-27 13:46:32] AVP_Kuba: hope ill find my money there
    [2009-11-27 13:46:50] PIERRE CONFIANCE INVESTISSEMENT LLC: i will pass this note to accounting sir
    [2009-11-27 13:47:01] AVP_Kuba: ok
    [2009-11-27 13:47:10] AVP_Kuba: have to go now, have a nice day
    [2009-11-27 13:47:16] PIERRE CONFIANCE INVESTISSEMENT LLC: have a great day sir
    [2009-11-27 13:47:24] PIERRE CONFIANCE INVESTISSEMENT LLC: Goodbye
    [2009-11-27 13:47:24] AVP_Kuba: bye
    I was hoping for something to happen after the weekend, but when Tuesday evening I noticed no change, I spoke with Live Support once again:

    [2009-12-01 20:26:11] AVP_Kuba: hello
    [2009-12-01 20:26:42] AVP_Kuba: my account nr is 221021
    [2009-12-01 20:27:08] AVP_Kuba: i'd like to know why isnt my liberty reserve money transfer procesed yet?
    [2009-12-01 20:39:43] AVP_Kuba: as I told you last time we spokoe, if I wont have the money on my account tomorrow
    [2009-12-01 20:39:57] AVP_Kuba: I'll start taking action
    [2009-12-01 20:41:16] PIERRE CONFIANCE INVESTISSEMENT LLC: sir lat time as i see here i found that we gave time untill wedness day and one of our Rep. told you that PCIfx will make it up for you
    [2009-12-01 20:41:42] AVP_Kuba: yes, thats what I'm saying
    [2009-12-01 20:42:19] AVP_Kuba: wednesday is tomorrow
    [2009-12-01 20:42:25] AVP_Kuba: I just wanted to remind you
    [2009-12-01 20:43:01] AVP_Kuba: but it's strange that PCI cannot tranfer 500 eur for almost 1 and half week
    [2009-12-01 20:43:32] AVP_Kuba: not to speak about that missing wire transfer
    [2009-12-01 20:50:02] PIERRE CONFIANCE INVESTISSEMENT LLC: because it's out of our hand
    [2009-12-01 20:50:15] PIERRE CONFIANCE INVESTISSEMENT LLC: there's problem with the bank
    [2009-12-01 20:50:25] PIERRE CONFIANCE INVESTISSEMENT LLC: that is the reason
    [2009-12-01 20:50:39] PIERRE CONFIANCE INVESTISSEMENT LLC: we are currently open new bank accounts in two countries
    [2009-12-01 20:50:52] PIERRE CONFIANCE INVESTISSEMENT LLC: for stop that from repeating it self
    [2009-12-01 20:51:19] AVP_Kuba: ok, thanks for the info
    [2009-12-01 20:52:18] PIERRE CONFIANCE INVESTISSEMENT LLC: anything else?
    [2009-12-01 20:53:25] PIERRE CONFIANCE INVESTISSEMENT LLC: have a great day sir :)
    [2009-12-01 20:53:31] AVP_Kuba: not today I guess
    [2009-12-01 20:53:52] AVP_Kuba: but we'll have to sort the bank wire problem out
    [2009-12-01 20:53:59] AVP_Kuba: but that's not for today
    [2009-12-01 20:54:05] PIERRE CONFIANCE INVESTISSEMENT LLC: sure
    [2009-12-01 20:54:07] AVP_Kuba: have a good day as well

    I woke up this morning and the server was down. I couldn’t log into my account, even the demo one. After two hours someone on the live chat appeared. I managed to make a short chat:

    [10:31:26] AVP_Kuba: do you know that yourservers are down?
    [11:20:00] AVP_Kuba: any info when they are going to be working again?
    [11:20:23] PIERRE CONFIANCE INVESTISSEMENT LLC: yes sir
    [11:21:54] AVP_Kuba: I cant connect for over 3 hours
    [11:22:13] PIERRE CONFIANCE INVESTISSEMENT LLC: very soon sir
    [11:22:19] AVP_Kuba: ok

    This was 9 hours ago and still nothing changed. I have to ask FPA for help, AFAIK PCI FX is located in the US and under federal law. I hope you can help me. To be honest, I’d be happy even if I receive my initial deposit back… Of course I can provide FPA with any evidence they need. Will somebody help me please?
     

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