Hello Mode, we do not have any discontineued product on any of our web, all the products we are selling listed only on pennyrobot.com, Second we haven't updated anything related to refund in policy, Our refund policy from day 1 just that as long as user do not touch running trades and do not open any trade manually they get full refund, here case is different, the user in question have opened and closed trades manually, opened bigger lot sizes manually and then blaming EA that its EA reaponsible for his loss. I can provide full account statement of users before joining EA and after joining EA and you ill see that user doing this frequently with his own manual trading and even fore join EA he had lost around $5.6k doing same. How justified to blame EA in this case?