Sometimes it's possible to do a chargeback against a company that's disappeared. Sometimes it's possible to hunt the scammers down - if there's enough info collected in advance.
Dear Ladies and Gentlemen,
1) I have answered all of your concern via private messages. I understand that as you lost your funds you are really impatient to try and start the process of the recovery, however, as you are well aware of we are a young company, not a corporation and at times we are overloaded with cases despite our best effort to keep up with everyone, sadly there is just too much scam in this world. It is not a good enough reason to try and blacken anyone publicly, especially as we are trying to help all of you without charging any upfront fees.
2) There are different possible ways to recover the funds, including legal negotiations with the brokers, financial regulators, chargeback processes and help of the bank, however, it ain't so simple for any of it to actually work. Each case can be very different and has to refer strictly to the terms and conditions of a particular merchant. Outside U.S. borders it is really hard to recover a wire transfer, even after a short period of time, as I said, that is why the brokers and any unfair merchants will always push their clients into wire transfers as it is the most secure for them. As for the chargebacks, it is more than naive to think that you can just go to the bank and they will approve your claims as even we have met a lot of ignorance from their side in some cases and it took a lot of top quality paperwork in order to get them to work on it, or even lead them in a given case. There are different types of this process and each has to refer to merchant's agreements and terms&conditions. It is not that simple and you can clearly see that reading the FPA forums as many of the FPA members here have tried that and failed as bank refused to help them, talking about time frames etc.
Co-Founder & Chief Marketing Officer
Phoenix Advisors Ltd.
Thank you for all the kind words! It's always a pleasure to work with and help such grateful peopleI'm glad to share that Phoenix Advisors have successfully retrieved part of my funds from one of the most notorious scam brokers. The Phoenix team definitely understood my case and the technicalities around it. With their perseverance, hardwork and dedication, we managed to retrieve part of my capital which could have been completely gone if not for Phoenix Advisors. So seriously guys, if you doubt them then there is nooone else in the world that can help you with scam brokers. I recommend Phoenix Advisors, professional and committed to help. (And no, this is not an advertisment)
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