Info Phoenix Advisors Limited

[PhoenixAdvisorsLtd]

Dear Rona_1,

You've copied a part of a standard questionnaire that many established FPA members who are now working with us have already seen before.

We require this information during the process of helping you in getting a refund from the scam brokerage you've been dealing with. All those details refer to your deposit with a broker, we can't have any benefits off it in any possible way. The last 4 digits of the card are required for the necessary paperwork in case we need to cooperate with your bank and nothing else. Besides, one can't achieve anything with 4 last digits of any debit or credit card. It's not your CVV2 number.

Therefore none of that puts you at any risk from our side. We do not charge any money upfront and work solely on commission off the restored funds, therefore such accusation is inappropriate, however, I do understand your concern as you've been cheated and manipulated before and lost your hard-earned money to some of the scam artists in this world.

Best regards,
Marcin Iglicki
Co-Founder & Chief Marketing Officer
Phoenix Advisors Ltd.

 

[Pharaoh]

Assuming the broker has the full card information, the last 4 digits would be used to make certain that the money does indeed go back to the same card it came from.

If it's a different card than the broker has on file, this won't work.

 

[Nicolae20055221]

hello Phoenix Advisors

I want to know, if you can solve problems with Ironfx.com?

thanks

 

[PhoenixAdvisorsLtd]

hello Phoenix Advisors

I want to know, if you can solve problems with Ironfx.com?

thanks

Dear sir/madame,

We can always look into your case and investigate, however, so far by checking your posts I have seen that you've made your deposits with the broker via skrill. Moreover, the deposits were probably done a very long time ago. It is really hard to pressure scammers anyhow when clients use payment methods like skrill, cashu etc. with little protection compared to debit/credit cards and there are time limits for every payment method in which a case has to be reported in order to have a chance of getting a refund. This is why scam brokerages often pressure their clients to make wire transfer and use different methods of making a deposit in order to feel 100% secured.

If you would like us to look into your case anyways, please send me your e-mail address in a private message so that we can contact you and see if we can help.

Best regards,
Marcin Iglicki
Co-Founder & Chief Marketing Officer
Phoenix Advisors Ltd.

 

[PilipenkoIgor]

Hello sir,

Thank you for the quick reply.

Regarding your question, the lawyers we're working with do not charge upfront fees, and in the few cases when we had to proceed with a court case we paid the fees ourselves from the company's side as we believed in the success of the case and the full refund for the client. However, in most cases we've led thus far we were able to resolve the issue before reaching the court, based on our knowledge and by representing the clients in front of the banks, credit card companies and the scam brokerages.

Yours sincerely,
Marcin Iglicki
Co-Founder & Chief Marketing Officer
Phoenix Advisors Ltd.

Hello, dear representative of the company you are trying to prove something without providing evidence. I sent you an e-mail asking for help, after you have offered me help. When you help me solve my problem with scammers from SkyFX I immediately post there evidence that your company has helped me and then you will have tens of thousands of customers. I'm sure of it. And yet it is just words without evidence. My story here https://www.forexpeacearmy.com/community/threads/skyfx-their-slogan-take-your-scam-sky-high.41785/ and here https://www.forexpeacearmy.com/public/review/www.skyfx.com .
thank you

 

[Rona_1]

I have also sent an e-mail and a short discription of my situtation, Additionally I had a conversation with one member of this company in Skype, he has send me an agreement and asked me to send him some information. I have not received any answer wether from him nor from other people of the company. I have some questions concerning their agreement, but they all have just disappeared, In the agreement we should give our personal data, If the peaple offer help and then diesappear I am not sure if I should do it. I do not know anything about this company and I do not knoe how my personal data will be used by this company.

It would be very nice, if I could see any evidence from FPA members that the company really helped anyone.

 

[TarryFaster]

Dear sir/madame,

We can always look into your case and investigate, however, so far by checking your posts I have seen that you've made your deposits with the broker via skrill. Moreover, the deposits were probably done a very long time ago. It is really hard to pressure scammers anyhow when clients use payment methods like skrill, cashu etc. with little protection compared to debit/credit cards and there are time limits for every payment method in which a case has to be reported in order to have a chance of getting a refund. This is why scam brokerages often pressure their clients to make wire transfer and use different methods of making a deposit in order to feel 100% secured.

If you would like us to look into your case anyways, please send me your e-mail address in a private message so that we can contact you and see if we can help.

Best regards,
Marcin Iglicki
Co-Founder & Chief Marketing Officer
Phoenix Advisors Ltd.

--

Marcinm,

I'm still waiting for an email response from you ...

terry(AT)newnebula.com

 

[Pharaoh]

Dear sir/madame,

We can always look into your case and investigate, however, so far by checking your posts I have seen that you've made your deposits with the broker via skrill. Moreover, the deposits were probably done a very long time ago. It is really hard to pressure scammers anyhow when clients use payment methods like skrill, cashu etc. with little protection compared to debit/credit cards and there are time limits for every payment method in which a case has to be reported in order to have a chance of getting a refund. This is why scam brokerages often pressure their clients to make wire transfer and use different methods of making a deposit in order to feel 100% secured.

If you would like us to look into your case anyways, please send me your e-mail address in a private message so that we can contact you and see if we can help.

Best regards,
Marcin Iglicki
Co-Founder & Chief Marketing Officer
Phoenix Advisors Ltd.

I thought Phoenix Advisors was providing legal assistance. Individuals who deposit via Visa and Mastercard can typically handle the chargeback process directly and thus would have no need of your services or to pay any fee for a chargeback recovery of lost money.

 

[Rona_1]

You are right, Pharaon.

I have also understood, that Phoenix Advisors can only help with chargeback process. But everyone can do with own bank and it will be without any charges.

They could not help me, because I´ve made transaction via bank transfer, but they did not inform me direktly and made some hopes.

Now I understand it is only CHARBACK!!!

 

[PhoenixAdvisorsLtd]

Dear Ladies and Gentlemen,

1) I have answered all of your concern via private messages. I understand that as you lost your funds you are really impatient to try and start the process of the recovery, however, as you are well aware of we are a young company, not a corporation and at times we are overloaded with cases despite our best effort to keep up with everyone, sadly there is just too much scam in this world. It is not a good enough reason to try and blacken anyone publicly, especially as we are trying to help all of you without charging any upfront fees.

2) There are different possible ways to recover the funds, including legal negotiations with the brokers, financial regulators, chargeback processes and help of the bank, however, it ain't so simple for any of it to actually work. Each case can be very different and has to refer strictly to the terms and conditions of a particular merchant. Outside U.S. borders it is really hard to recover a wire transfer, even after a short period of time, as I said, that is why the brokers and any unfair merchants will always push their clients into wire transfers as it is the most secure for them. As for the chargebacks, it is more than naive to think that you can just go to the bank and they will approve your claims as even we have met a lot of ignorance from their side in some cases and it took a lot of top quality paperwork in order to get them to work on it, or even lead them in a given case. There are different types of this process and each has to refer to merchant's agreements and terms&conditions. It is not that simple and you can clearly see that reading the FPA forums as many of the FPA members here have tried that and failed as bank refused to help them, talking about time frames etc.

Best regards,
Marcin Iglicki
Co-Founder & Chief Marketing Officer
Phoenix Advisors Ltd.