I had used YTFX for over two years. It had been taken over by AVA trade last year and then back to the name You Trade FX later, but trading system never changed.
And now they are not responding my request of withdrawal. Called many times and forwarded then hung, or email without reply.
Could someone advise how to lodge complaint? Should I send it to ASIC Australia?
Thanks a lot.
contact info as follow. But cannot reach my account manager anymore.
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<image002.png>
Sam Williams | Senior Account Manager
Tel:+442035193806
Ext: 484
Skype: SamW.YTFX
SamW@ytfx.com
<image003.png> YOUTRADEFX
And now they are not responding my request of withdrawal. Called many times and forwarded then hung, or email without reply.
Could someone advise how to lodge complaint? Should I send it to ASIC Australia?
Thanks a lot.
contact info as follow. But cannot reach my account manager anymore.
<image001.png>
<image002.png>
Sam Williams | Senior Account Manager
Tel:+442035193806
Ext: 484
Skype: SamW.YTFX
SamW@ytfx.com
<image003.png> YOUTRADEFX