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Plus500 blocked my withdrawals

Discussion in 'Scam Alerts' started by Shaunistar, Dec 31, 2017.

  1. Shaunistar

    Shaunistar Recruit

    Joined:
    Dec 20, 2017
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    I've been with plus500 for over 6 months now. Sometimes they just start suspicious activities such as changing settings(recently removed chat so we can't reach them easily) and leverages of certain instruments without letting us know. Sometimes they close positions for you and sometimes they cancel your withdrawals. On top of trying to understand those problems they recently blocked my withdrawals, my account is fully verified and they confirmed that too, I can deposit just find but when I'm trying to withdraw it shows blank. I then emailed them since their chat doesn't work no more. They told me my documents aren't verified and they cancelled my address verification. Again I fetch the document from the back and re uploaded, my account was fully verified again and then again when I tried to withdraw my withdrawals were blocked. I emailed them again and they did exactly the same thing rejecting one of my documents. I ended up telling them I'm gonna file a court case against them. That's when they promised to check it. I gave them a week to check and the response was that my account is okay I can continue with normal trading activities. When I tried to withdraw it still blank and they claimed to have fixed it. I emailed them again and explained that the problem is still there, they started saying strange things that my documents are wrong and need to email them new ones and something about my tax number being wrong. I immediately email them all the documents and got no response ever since. I'm suggesting people should stay away from plus500 until they resolve their issues and bring back liveChat.
     

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  2. ScamXposR

    ScamXposR Sergeant

    Joined:
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    See if you can get a chargeback dispute going if you deposited by card. Act fast because you have a time limit to abid too, I think it's like 120 days since your last deposit on your card.

    If not keep bugging them about it, and post your story on all their social media sites.
     
    Cruiser and The Reaper of F like this.
  3. FxMaster

    FxMaster Lt. Colonel

    Joined:
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    Few steps that you must follow to draw their attention to your issue,
    Follow the suggested steps below:
    Invite them to join this thread via email (Send an email to every possible address).
    Go to their website and invite them to here via Live Chat
    You will find their email and address here https://www.plus500.com/Help/ContactUs

    Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/5374/plus500.com-forex-brokers

    You can also share your story on their social media pages mentioned below:
    https://www.facebook.com/Plus500

    https://twitter.com/plus500

    https://plus.google.com/108703886866723689427
     
    Cruiser likes this.
  4. The Reaper of F

    The Reaper of F Private

    Joined:
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    Well.... they are famous for taking clients money! Why would you sign up for them initially anyway? Always read the reviews posted on FPA or any other websites. (Written by clients not by the websites).
     
    Cruiser likes this.

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