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Finally, I received part of my withdrawal. This is 27 days after I ordered it, and it took 25 e-mails, 5 live chats and finally the involvement of FPA (lieutenant AssManager, thanks).
Mr. Omari of P4X deserves the credits for actually getting my money wired.
Remaining problem (for me) is that Hellenic Bank of Cyprus , P4X's bank, has withheld 10% as "cost" although the European Banking Rules forbid this. I have already asked my bank to clarify this. Mr. Omari promised me to go after Hellenic Bank and have them correct their illegal action.
Remaining problem (for all) is that Prime4X is unwilling or unable (I don't know what's the worst) to handle withdrawals timely and orderly. May I advise Prime4X to invest energy into the establishment of robust procedures, so they don't have to fight fires all the time?
I will make another withdrawal soon. The fun hasn't ended yet!
Congratulations Ben,
You finally received your money back. Remeber us in your Prayers so that we also get back our withdrawals. My account is 76042 and have $1800 pending since 2 November.
I think there is no harm in giving the email of Mr. Omari to Mokhtar as he need this. (omari@prime4x.com ).
I experiensed that Omari is the only person at Prime4x you can get some meaning ful answer.
Regards
Zubair Ahmad