Hello!
We have experienced numerous difficulties with this customer due to his violations of the Terms and Conditions and the Regulations.
1.The customer participated in competitions sponsored by us, repeatedly violated the rules and admitted to doing so, but nevertheless requested the bonus to be credited to him. Adigun Oluwaseun was repeatedly warned by the company about his violations. As a gesture of good will we credited the bonuses to the customer but he violated the rules again.
https://fin-gate.com/node/4508
https://fin-gate.com/node/4508
2. The customer repeatedly violated Paragraph 5.5 of the Regulations:
5.5 The Company reserves the right to dismiss a claim in the following cases:- the claim does not comply with the terms of the Clauses 5.1, 5.2, 5.4.;- the claim comprises obscene/rude words or/and insults to the Company or its officials;- the claim contains threats to the Company or its officials;- the Customer threatens to stain the reputation of the Company using social networks and other community resources.
https://www.earnforex.com/forum/threads/amega-amegafx-com.28561/
By violating the rules of the competition and Regulations when making trades, the customer tried to influence our decision, leaving negative comments and posts on social media and forums which did not accurately reflect the real situation. He accused the company of being scammers, which has caused damage to the company image. Please note that we have been all the while responding to the customer’s questions in full.
https://www.earnforex.com/forum/threads/amega-amegafx-com.28561/
3. “Hello,everybody here,please help me AMEGAFX want to steal my money 4370usd i earned.All they told me is i violate there rules ,i ask which rule did i violate,in my trading,NO hedging, NO scalping ,my minimum time spend on trade is over 10 min,NO gap trading infact 98 percent og my trade is on single pair.GBPUSD.no i ask them to state where and how i broke rules and which rules,they didnt respond,i even decide to call them ,i ask for phone number,they didn't give me.i even plead to them to meat in halfway sttill they didnt respond to any of my questions all they say is violation without any explanation.”
His message does not reflect the real state of affairs. The customer closed his trades with less than a 5-minute interval between them which also violates the Regulations:
3.15.6 The Customer agrees to undergo a supplementary expert examination of the trading account, if it has been revealed that the trading methods of the Customer include opening and closing/opening lock positions with a less than 5-minute interval between them. In accord to the results of the supplementary examination the Company reserves the right to correct the outcome of the Customer’s trading by the sum total of such orders.
4. Our security department established that this customer has created two accounts (45323437 and 45858081) which share the same IP-addresses.
Both accounts also participated in the same competition (which is prohibited by the competition rules) and received bonus funds into his trading accounts.
Trading from these accounts was conducted using the same financial instrument, at the same time, and the trading strategy and IP addresses were identical. There were no deposits made into the accounts, all trading transactions were carried out using the bonus funds which were credited in violation of the rules of the competition. Currently, only one of these accounts (No. 45323437) is verified. The holder of account No. 45858081 stopped responding after documents were requested.
This was not the first violation of the Terms and Conditions and the Regulations by this customer. All trades were made using the company's bonus funds, which were credited as the result of fraud committed by the customer.
In light of all this, the company has decided to terminate its cooperation with this client pursuant to Paragraph 10.3 of the Regulations:
10.3 The Customer admits that the Company reserves the right to suspend or to stop fully or partially the access of the Customer to the services of the Company at its sole discretion, with the following notification by means of communication. In this case the present Agreement is considered as terminated since the moment the services have been made unavailable for the Customer.
