[continued:]
There are still some unanswered questions about the timeline of events. They were asked in
post #17 of this thread. But they will be reposted here (with added emphasis). If you submitted proof before, it was likely
inadequate (see post #:13)
So let me make sure [we all can identify] the sequence of events correctly:
1a) You originally deposited $560.00 USD (only 1 deposit)?
b) No bonuses were attached or added to the account?
c) What was the date of this deposit(s)? (any screenshot of email/platform account confirmation of this?)
2a) You traded this $560.00 USD amount up to $29,893.06 USD??
b) Do you have an account statement screenshot of email or html?
3a) You requested a withdrawal $29,893.06 USD and it was blocked. What was the date of this withdraw request(s)?
Do you have any SMS, email, or screenshot showing withdrawal request?
4) Exness is now saying that the $29,893.06 was an accounting error; it was erroneously deposited into your account.
a) Can exness say exactly what date this was transferred into your account?
b) do you have a screenshot of this email?
c) Do you have any account statements, account history, or email which shows the initial deposit?
Let's make sure we have an accurate timeline of events.
PS: If any attachment is larger than 1MB, you can use cloud storage (dropbox, google drive, etc). Videos can be uploaded to several popular hosting sites, just make sure the link is "sharable" (you can view them via private/incognito window).