@ NickB
I can understand the issue of tax could be complicated, please in her own case please just do the refund through paypal.
Also as I have suggested earlier,it would be reasonable if your company states it clearly that refund would only be made via cheque in-order to avoid a scenario like this in the future...Good luck
Hi gbenga112, thanks for your input.
The problem is her email conversations with me are forged and untrue. She can post what she wants but it is simple to edit an emails text.
As for the refunds we require the process as the Australia tax department can be very strict on a businesses earnings. A registered letter and a cheque shows the tax department proof that the money was refunded and not spent.
We plan to move the company to the UK by the end of the year. Once this happens we can do simple refunds via PayPal. As soon as my bank confirms the cheque is cancelled we will refund her via PayPal. I have grown tired of this woman and her unfounded accusations.
As I have said she is the only person to complain in three years. That in itself tells you something.
Hopefully this refund will be the end of this issue.
I can understand the issue of tax could be complicated, please in her own case please just do the refund through paypal.
Also as I have suggested earlier,it would be reasonable if your company states it clearly that refund would only be made via cheque in-order to avoid a scenario like this in the future...Good luck