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Resolved: BINARYONLINE is a scam don't process my withdrawal

Discussion in 'Resolved Issues' started by serafino, Jan 5, 2018.

  1. serafino

    serafino Recruit

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    Hi,

    I have an problem with the broker binaryonline.com, they refuse to process my withdrawal request. They insist to give them my phone number but I do not want to do this because they account managers are very aggressive and will disturb me everyday calling and ask me to deposit money in order to scam me and I don't wish to change my phone number for this reason.
    I have deposited 250 euro and they strategy is to clean my account to 0. They have an monthly fee and they keep get money from my account.
     
  2. serafino

    serafino Recruit

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    Update:
    After I have informed them that I have posted an thread on this forum they have approved my withdrawal. I hope that they will send me also the funds.
     
  3. FxMaster

    FxMaster Lt. Colonel

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    Few steps that you must follow to draw their attention to your issue,
    Follow the suggested steps below:
    Invite them to join this thread via email (Send an email to every possible address).
    Go to their website and invite them to here via Live Chat
    You will find their email and address here https://www.binaryonline.com/contact-us/

    Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/12823/BinaryOnline-Binary-Option-Broker-Reviews

    You can also share your story on their social media pages mentioned below:
    https://www.facebook.com/BinaryOnline/

    https://twitter.com/binary_online

    https://plus.google.com/115706412446903315747
     
  4. serafino

    serafino Recruit

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    Hi FxMaster, they sent me the withdrawal. You can mark this case as Solved. Thank you.
     
  5. AsstModerator

    AsstModerator FPA Forums and Reviews Admin

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    Has the money arrived in your bank account yet?
     
  6. serafino

    serafino Recruit

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    Yes Asst, arrived to my card. thank you
     
  7. FxMaster

    FxMaster Lt. Colonel

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    It`s always good to see resolved cases. Don't forget to edit your review if you left any :) Yo Mods, can you mark this thread as a resolved, please?
     
  8. Attie

    Attie Recruit

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    Hello, I have a similar compliant. I decided to process a withdrawal of $250 and suddenly they inform me the account is dormant I and I need to trade with them 5 times before the account will no longer be dormant etc...what a load of rubbish.
     
  9. Attie

    Attie Recruit

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    This was the response I received on my withdrawal request.


    Dear Attie Van,

    Thanks for choosing BinaryOnline as your Broker.

    After the verification of your account, it has been notified that it was inactive for more than one month.

    As per the Terms and Conditions of BinaryOnline, your account has been classified as Dormant Account since it was inactive for a period of more than 30 days.

    BinaryOnline often take a monthly review of every account whereby there is no activity.

    Should you be willing to revive your account in order to withdraw your funds, you need to abide by the Terms and Conditions of BinaryOnline, that is you need to place a minimum of 5 investments exclusively on the Classic Binary Option and Long Term trading tool which will be counted for the account reactivation

    However, we’ll recommend you to get into contact with our Support Department in order to complete the formalities which is mandatory.

    For further information regarding the Dormant Policy, please refer to the following link:
    binaryonline.com/terms-and-conditions/

    Thank you for your comprehension
     
  10. AsstModerator

    AsstModerator FPA Forums and Reviews Admin

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    Please open your own thread. This one is resolved.
     
    FxMaster likes this.

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