I had same issue with blueberry couple of days back. My whole account was wiped, including profit, withdrawal request and balance. I requested for withdrawal of $20k which they refusedHi Asad, we sincerely apologise for any frustration this may have caused. It appears, however, that there may have been a slight confusion here. As we have communicated with you over email, Blueberry Markets' Index pricing has experienced some data latency which we have seen traded on via client accounts. We were not referring to latency on your end, rather, a latency on pricing from liquidity providers.
The inaccurate latent price rates provided to Blueberry Markets resulted in incorrect trading outcomes on index markets such as NDX100 and US30. Due to the inaccuracy of this pricing and end result for clients, Blueberry Markets has deemed such trading on your account as incorrect. This has been ratified by liquidity providers of ours that have deemed your trading as illegitimate. This is the reason why adjustments have been made on your trading accounts.
If you wish to discuss this matter further, please reply to the last email we sent you, which should’ve come from Robin, our Sales Manager. Thank you for your understanding.