Hi,
I filed a chargeback at my bank, so basically my bank retrieved my money back.
Though I requested for a refund from PFXS, but it was not successful. But in their record, it says it was successful, and the processing of the refund depends in their acquiring bank. I was passed on to their acquiring bank and thet said the processing was successful. Unfortunately, it was not credited to my account. And the acquiring bank told me that it's now beyond their control. They just gave me the Auth Code to track down the transaction.
So when I filed a chargeback at my bank, they used it to trace the missing transaction which took almost 2months. At first my bank cannot find the said transaction, but when I gave the auth code, it was now traced and my bank was able to process a chargeback.
In short, if I didn't request for a chargeback, maybe until now, I'm still waiting for nothing.
That's all. Thank you!
Regards,
Dave
My bank approved for a chargeback.
Thanks