Dear Yunni, it's so nice to here from you again.
First of all, FBS is a reliable and regulated broker by IFSC and CRFIN. And we always try to settle all the disputable situations in a client's favour.
Let's start from the very beginning. We processed your claim and the required orders were annulled with their total loss restored on your balance, profitable orders were placed back with their total profit return.
Before the withdrawal was processed you started you own game: sent a claim to our regulator, posted everywhere negative posts in spite of the fact that we fulfilled all your requests and never wanted to hold your funds.
For that reason we had to frozen your funds (according to our Customer Agreement) until the CRFIN investigation of the whole issue would be processed.
As we always intented to cooperate and settle this peacefully, we offered you to sign the Settlement Agreement, after you signed it the withdrawal was processed right away.
So, now everything is settled, you received you money. And the only reason of the withdrawal delay is your own impatience and actions against the company.
And may be it's no business of mine, but please don't ever trade on the money for your son's studies!
We wish you all the best!