Resolved - Gomarketsaus.com SL spikes

[escobol]

Yesterday at the end of the US session, 3 of my transactions with SL closed.

The GPBUSD was at ~1.60627.

SL levels:
1. 1.60832
2. 1.60836
3. 1.60836

There is no spike on M1 chart.

Reported to the Gomarkets, waiting for reply.

 

[Scott Shuttleworth]

gomarkets are well known for spikes lol

try pepperstonefx, I use them cos they're aussie, they're pretty decent.

not that I take responsibility if something goes wrong

 

[Pharaoh]

Hopefully, they will realize this is a bad tick and will fix your positions. If you don't hear back from them in 24 hours, try contacting them again.

 

[escobol]

Still no answer from their side.


Ive also lost some money in next day because of this SL

 

[petermatt]

Go Markets

Happened to me quite a long time back on another trade and they (Go Markets) checked and refunded the loss without a problem the same day.

 

[Pharaoh]

Contact them again. A spike like that could lead to a spike in emails.

 

[escobol]

Ok, they refunded the loss, so case closed