This is my experience with BDSwiss, They stole from my Funds and till today they have not refunded me my money. I sent them $3,000 BDSwiss IS SCAM BEWARE !!
FRAUD BDSwiss SCAM BDSwiss
BDSwiss Funding <funding@bdswiss.com>
09/24/2019
Dear Customer,
Please note that in order to proceed with your outstanding withdrawal, we need you to send us the wallet address (also known as public key) and a screenshot from your personal wallet, which shows the transaction/s sent to us. Due to our AML procedures we are only allowed to process withdrawal to the same wallet address, the funds came from.
Thank you for your kind understanding and cooperation.
Kind Regards,
Elena K
BDSwiss Team
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MY REPLY
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Sent 09/25/2019 (4 days ago)
To: BDSwiss Funding
Hello ,
A point of clarification I have added my btc sending address in my withdrawal request which is automated. In my history of trading and funding with crypto, no broker have ever requested for a screen shot of my wallet. It is very alarming for me to send you a screen shot of my WALLET to a company's staff email address . This is very suspicious and outrageous request because I have never sent a screen shot of my wallet in order to receive my funds back.
There is no AML policy that requires such a request, You already have my sending address so if your policy is to send the funds to where they came from, then there is no need to ask me for my wallet sending address or a screen shot.
I have attached your request and i will post this message on Forex peace army just in case any unauthorized activity occurs in my account. Please sent me back my funds i'm very disappointed
Value When Sent September 17 2019 @ 3:55 PM
$3,000.79
Sent From
XXXNCg3saY9CoeG7T5mzpbFwbqV8fXXXX I
XXXRsZCHgTnRTw6NDszswj2sb9NFF2XXXX
XXXAozWXFe9EDnpBFK9TENPq8gah4XXXX
XXXRsZCHgTnRTw6NDszswj2sb9NFF2XXXX
XXXDYg723xfgh9Ku9mcCNK4aWmSZUXXXX
XXXe4QRh2WapwbHwZb8os3b38JtvfXXXX
XXXhdupTpjyYqkn5UUmvc4zNyHLd2XXXX
XXXDRPNkDXYiEJVgL6VZDbhHXtk4sXXXX
XXX39GpbcuUgi7XL62jy8jV9ptteLXXXX
XXXonnJFtLfpXrJ7fmS3ifjxhc7ndTXXXX
---I removed original account screenshot attachment for privacy reasons
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After 2 days BDSWISS didnt respond, SO i sent another message and CC other depts
Friday, September 27, 2019 1:39 AM
To
BDSwiss Funding
<funding@bdswiss.com>
<complaints@bdswiss.com>
<support@global.bdswiss.com>
<info@cysec.gov.cv>
Dear Elena K,
Its over 24hrs i replied to your message, if i don't get my funds asap i will file a complain with Cysec . I have sent you everything you requested and you have everything you need to send my money back, I don't want to get into the activities i noticed on my account.. There is clear activity of trade manipulation.on my account with slippages on every trade which lead to a loss of $621 on my account, and i believe such trade manipulation was the reason your company was fined by Cysec Board decision date:19.12.2016 which was for suspicion of possible violations of the Investment Services and Activities and Regulated Markets Law of 2007 (the “Law”) and of the Directives issued pursuant to the Law.
CySEC, under article 37(4) of the Cyprus Securities and Exchange Commission Law of 2009, has the power to reach a settlement for any violation or possible violation, act or omission for which there is reasonable ground to believe that it took place in violation of the provisions of CySEC’ s supervised legislation. And that is why you were fined 150.000eur.
If i dont get my funds by this weekend I will be posting this entire message on forex peace army and i will message billy and felix about my next point of action and cc ,
information.technology@cysec.gov.cy and
supervision@cysec.gov.cy .next week. Because there is clear suspicion of slippage plugin on my account which needs to be investigated while you are unlawfully withholding my funds when you have everything needed to send it back, a clearly delay tactics which was noted by another member of forex peace army. You have everything you need to send my money back and this is ridiculous. I trade with several brokers and use bitcoin as an alternative means of funds and have never had my messages ignored .
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Their response
From:
BDSwiss Funding <funding@bdswiss.com>
09/27/2019
To:
Dear Customer,
Thank you for your email.
Please note that we cannot process withdrawals back to exchange wallet, because the customer wallet address on an exchange is constantly changing. Due to our AML procedures we are only allowed to process withdrawal to the receiving wallet address, where the funds came from.
We kindly suggest that you provide us with your private wallet address in order to proceed with outstanding withdrawal.
If you would like to continue with the withdrawal request back to an exchange wallet, we kindly ask you to confirm that you take the responsibility of the decision in case that the funds are lost.
Lastly, you are requested to ensure that that any future deposits are done from a private wallet.
Thank you for the kind understanding.
Kind Regards,
Elena K
BDSwiss Team
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From:ME
Sent
09/27/2019
To: BDSwiss
Fundingcomplaints@bdswiss.comsupport@global.bdswiss.com
Hey,
I am getting very pissed and losing my mind. First of all I sent you $3000 (worth in btc) and then you credited $2985. Your company stole $15 which was the first red flag. Deposit time,1st confirmation time and my funds reflection time on MT4 was less than 3 min. Your website never showed that you will charge customers funding fee on btc, besides the price didn't change. I have my proof and cysec.gov.cy the entire log of my account once i file my complain.
The next thing you company instantly added a slippage plugin on my account, which means that you company was b-booking my trades and my trades never reached the real market. At 2019.09.18 21:00:01 sever time, There was a suspicion of slippage on my account which lead to a loss of $500+ , So 2019.09.20 14:34:08 server time, i added a slippage monitor on my account and used a fixed lot size to monitor, investigate suspicious slippage plugin on my account and that was when i noticed that the huge slippage on all my trades. It was a huge negative slippage, it was in a ration of 1 + slippage and 10-15 huge negative slippage.
PLEASE DO NO USE CAPS TO REPLY ME BECAUSE I'M NOT BLIND OR STUPID FOR NOT DOING A DEEPER RESEARCH ABOUT YOUR COMPANY.
You said and i quote '' we cannot process withdrawals back to exchange wallet, because the customer wallet address on an exchange is constantly changing. Due to our AML procedures we are only allowed to process withdrawal to the receiving wallet address, where the funds came from''.
This reason is baseless because the reason a blockchain's receiving and sending address changes is to prevent and minimize fraudsters, thats why its called blockchain and not mastercard.
Secondly i use only 1 wallet which is very honest and respected Luxembourg-based software development company with over 42Millon wallets and transacted over $200B+ in over 140 countries. I have used same wallet to trade with other brokers and have made tens of transactions without any issue till date. I have never had a withdrawal issue.
Your company received my funds from a blockchain exchange wallet in good faith, now you requested a screen shot of my wallet which was very suspicious, and the only reason was to trace and probably sniff customers accounts, because the AML policy you are referring to and asking for a screen shot of my personal private account, was to track customers transaction history and know how much they are worth,it is a very suspicious move.Please read
https://support.blockchain.com/…/210353663-Why-is-my-bitcoi…
I was suspicious and its getting clearer and clear that there was a hidden motive for your company to request a screen shot a customers private wallet during the time of withdrawal only , but not during the time of funding.
You said ''We kindly suggest that you provide us with your private wallet address in order to proceed with outstanding withdrawal.'' I suggest you kindly send me back my money to XXXXRf3VGLN7YvnsWD21t8v9kQ8UWXXXX when i sent it from the same wallet it reflected with the 1st confirmation with 5 mins.
You said again and i quote ''If you would like to continue with the withdrawal request back to an exchange wallet, we kindly ask you to confirm that you take the responsibility of the decision in case that the funds are lost.'' My funds were never lost when i sent it you from a blockchain exchange wallet, it reflected in 5 mins, so this another suspicious verbiage, Hey i understand how blockchain works and I have 5 years knowledge in blockchain so please stop making me sound stupid you are really pissing me off honestly
https://support.blockchain.com/…/208771296-Can-an-address-s… The only funds that get lost are funds that were never sent or funds that sender refuses to pay the average sending fee.
I cross my heart on my dead dad's grave, If i do not receive my first confirmation of my money i will forward my mails to the following people in the next few hours and
information.technology@cysec.gov.cy and
supervision@cysec.gov.cy.
Alexander-Wilhelm Oelfke your COO
Katalina Michael your Executive Director / Compliance, AML,DPO
Luis alberto vazquez cintra your Business Development Executive
Stefanos Andreas Mitsi CEO & Executive Director @ BDSwiss who worked at IronFx please google ironfx reviews
Stop playing with my request, this is my last warning message before i go pubic and file for a complain