kalashnikov700
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- 12
I'll have never thought I'll have to resort to the likes of FPA one day to resolve such unexpected occurrences. I'm happy that this site exists to help traders out. So, the nightmare begins.
Story:
One day, as I was walking to a different bank to make some unaltered changes to my monthly F/D. My bank manager casually chatted me into the world of FX. As we were talking for a long period of time, my bank manager notified me that if I had an existing deposit or withdrawals with any brokers, it's a necessity to ask for a receipt. This advice had me stunned for a moment as I've never requested any form of receipts from the broker beforehand.
So, I'd decided to withdraw the funds from my training account and ask IC Markets for a receipt. What happened next is rather amusing. As I was trying to parse my message through to IC Markets account department, they outrightly ignored me as if I've never existed in the first place. The below screenshot is a piece of evidence to what happened.
Now, the question is, why would they ignore me in the first place? Isn't it necessary for a broker to fulfill its obligation? It's been days and by right, they OWED an apology and a response to my query as a service provider. They failed and if a broker could not honor such a small withdrawal to you, don't bother trading big with them. Look at the screenshot of the withdrawal I've done from the client portal. How many days have passed? And, if you think about all the honest clients who are trying to make a living with a sizable account only to face such an issue after, I felt the same too and came to sent a warning to all serious client who is looking to sign up with IC Markets.
Story:
One day, as I was walking to a different bank to make some unaltered changes to my monthly F/D. My bank manager casually chatted me into the world of FX. As we were talking for a long period of time, my bank manager notified me that if I had an existing deposit or withdrawals with any brokers, it's a necessity to ask for a receipt. This advice had me stunned for a moment as I've never requested any form of receipts from the broker beforehand.
So, I'd decided to withdraw the funds from my training account and ask IC Markets for a receipt. What happened next is rather amusing. As I was trying to parse my message through to IC Markets account department, they outrightly ignored me as if I've never existed in the first place. The below screenshot is a piece of evidence to what happened.
Now, the question is, why would they ignore me in the first place? Isn't it necessary for a broker to fulfill its obligation? It's been days and by right, they OWED an apology and a response to my query as a service provider. They failed and if a broker could not honor such a small withdrawal to you, don't bother trading big with them. Look at the screenshot of the withdrawal I've done from the client portal. How many days have passed? And, if you think about all the honest clients who are trying to make a living with a sizable account only to face such an issue after, I felt the same too and came to sent a warning to all serious client who is looking to sign up with IC Markets.