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Resolved: ICMARKETS.COM withdrawal issue

Discussion in 'Resolved Issues' started by FOREX EAGLE, Mar 18, 2019.

  1. FOREX EAGLE

    FOREX EAGLE Recruit

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    Hello All !
    i'm warning people from dealing with this broker ( icmarkets.com)
    i've ordered a wire transfer to my account on 28-2-2019 and till now i didn't receive my money and i chatted with them many times to solve this issue and they only tell me it's take up to 10 business days !!! and now over 18 days and i didn't receive my money ,
    be aware of dealing with them
    my account
    MT4
    1500052031
    and wait for their feedback today is the last day i will wait !
     
  2. FxMaster

    FxMaster Lt. Colonel

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    First of all, invite the company by using the invite company option to your thread. And if you are unable to locate the option then this thread "Tutorial: How to Invite a company to your thread." will help you to find out.

    Note: If you are new to FPA then invitation button will be enabled when your first post reaches 4 days old.

    Till then follow the below-suggested options to draw their attention on your issue

    If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
    Go to their website and invite them to here via Live Chat
    Invite them to join this thread via email (Send an email to every possible address).

    You will find their email and address https://www.icmarkets.com/client-area/contact-us/
    Also, Share your story as a review http://www.forexpeacearmy.com/forex-reviews/8264/www.icmarkets.com

    You can also share your story on their social media pages mentioned below:

    https://www.facebook.com/icmarkets

    (Click on more and you will find write review option there)

    https://twitter.com/IC_Markets

    https://plus.google.com/+Icmarketsforex

    https://www.youtube.com/user/ICMarkets


    Note: Don’t forget to update your review/s when you got solution of your problem, Best Of Luck :)
     
  3. 4evermaat

    4evermaat 2nd Lieutenant

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    1) can you confirm if you have done any prior withdrawals with IC markets successfully? What method was the withdraw? (wire, credit card refund, neteller, etc)

    2) How much were the withdrawal(s) for?

    3a) Did they give you a swift wire confirmation receipt? It should include things like the beneficiary account name and account number, Value Date (when it should be credited to your receiving account), etc. I'm surprised they didn't send this to you (or anyone who is having a problem with their wire).

    3b) Sometimes you have to explicitly ask for this wire confirmation. So the next email is to ask for the SWIFT confirmation receipt for that withdraw request.

    Check it to ensure the account #s, swift code, etc match correctly with your bank.

    4) what country is your bank located? The name of the bank if possible?
     
  4. yassinlachgar

    yassinlachgar Recruit

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    hi i'm following this thread
     
  5. 4evermaat

    4evermaat 2nd Lieutenant

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    You can click on the button "Watch thread" at the top of the thread to follow any forum post. You don't have to make a post to subscribe.

    fpa yassinlachgar watch unwatch thread.
     
    FxMaster likes this.
  6. 4evermaat

    4evermaat 2nd Lieutenant

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    @FOREX EAGLE, can you give us an update to your situation? In previous posts, there were also several questions you did not yet respond to.

    And you can also invite IC Markets to come discuss it. Here is a tutorial that shows how to invite the company to your scam alert thread to help resolve the problem.
     
  7. FOREX EAGLE

    FOREX EAGLE Recruit

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    issue solved ,apologize for this perfect company , it was issue of my bank and i solved it
    regards
     
  8. 4evermaat

    4evermaat 2nd Lieutenant

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    ???

    Hmmm. It's great that you got your funds finally. Can you please provide a lot more details? For example:

    1) Was it the withdrawal instructions that you originally gave to IC markets that was in error, or bank error? What specifically was wrong at the bank?

    2) Did IC Markets send you the wire confirmation report?

    3) When did you finally receive the money (cleared, posted to your bank account)? Do you have a screenshot?

    4) was this the first withdrawal request from IC Markets (or even a different broker) using the same withdrawal method and bank account? Did you have any issues with these previous withdrawals?
     
  9. FxMaster

    FxMaster Lt. Colonel

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    It`s always good to see resolved cases. Yo mods, can you mark this thread as a resolved please and move it to resolved folder??

    Note: Don't forget to update* your review if you left any :)
    * To update the review, you need to submit a review for the company with the same name as you used before on their review page.
     

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