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Resolved: ICMARKETS ignoring IB commission request

Discussion in 'Resolved Issues' started by clackro, Feb 17, 2019.

  1. clackro

    clackro Private

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    As per title, ICMARKETS ignoring my IB commission request multiple times.
    See attached.


    2019-02-18 09_27_29.
    2019-02-18 09_28_20.
     
  2. clackro

    clackro Private

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    FINALLY they replied but blaming it on me failing to complete this questionnaire:
    https://goo.gl/forms/9y1tQOmLDy3Jbtl63

    I have checked my email and found ZERO search result on such email.
     
  3. clackro

    clackro Private

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    UPDATE: They allow me to transfer my commission to my live trading account but there's no option to withdraw. Waiting for their next reply.
     
  4. FxMaster

    FxMaster Lt. Colonel

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    Its good that communication is going on. keep us updated :)
     
  5. clackro

    clackro Private

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    I tried my luck through their live chat after no prompt reply via email. Alex was helpful to guide me on how to add my withdrawal method. Apparently I need to make a $2 deposit via Neteller before that withdrawal option is available. I've just submitted my withdrawal request. It's under processing now. ETA next business day.
     
  6. clackro

    clackro Private

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    Finally got my withdrawal after all the hassle!
     
  7. FxMaster

    FxMaster Lt. Colonel

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    It`s always good to see resolved cases. Yo mods, can you mark this thread as a resolved please and move it to resolved folder??

    Note: Don't forget to update* your review if you left any :)
    * To update the review, you need to submit a review for the company with the same name as you used before on their review page.
     

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