Resolved: ICMARKETS ignoring IB commission request


As per title, ICMARKETS ignoring my IB commission request multiple times.
See attached.

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UPDATE: They allow me to transfer my commission to my live trading account but there's no option to withdraw. Waiting for their next reply.
I tried my luck through their live chat after no prompt reply via email. Alex was helpful to guide me on how to add my withdrawal method. Apparently I need to make a $2 deposit via Neteller before that withdrawal option is available. I've just submitted my withdrawal request. It's under processing now. ETA next business day.
Finally got my withdrawal after all the hassle!
It`s always good to see resolved cases. Yo mods, can you mark this thread as a resolved please and move it to resolved folder??

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