Hello
I am an EU citizen and opened up a Gaming account on binary.com. I decided that I do not want to participate in trading and have never opened any trade.
I requested a withdrawal request of my entire balance and instead of honoring the request binary sent me an email asking me why did I requested a withdrawal without opening any trades. I told them the same things that I said here, and day have passed and eve since I haven't received a reply to that mail and neither the withdrawal request has been honored.
I wonder how a that a platform that i supposed to be regulated by more than one official regulatory entity within the European Union has the possibility to perform such practices. Who should I contact with my issue?
I kindly invite a binary.com representative in this thread so we can openly discuss and solve this unfortunate problem.
Thank you!
I am an EU citizen and opened up a Gaming account on binary.com. I decided that I do not want to participate in trading and have never opened any trade.
I requested a withdrawal request of my entire balance and instead of honoring the request binary sent me an email asking me why did I requested a withdrawal without opening any trades. I told them the same things that I said here, and day have passed and eve since I haven't received a reply to that mail and neither the withdrawal request has been honored.
I wonder how a that a platform that i supposed to be regulated by more than one official regulatory entity within the European Union has the possibility to perform such practices. Who should I contact with my issue?
I kindly invite a binary.com representative in this thread so we can openly discuss and solve this unfortunate problem.
Thank you!