RESOLVED? - ITM Financial Issue

Post the images on flikr or some other image sharing website. Then you can use links to them if necessary.
 
I talked to American Express and they said there was no problem with a refund being issued after a dispute was filed. In fact, they said many of the disputes are refunded before they complete their investigation. So it seems ITM Financial is not honoring their 60 Day guarantee. That is bad business and I will be connecting the BBB and filing a complaint. I continue to get emails with new products that are aggressively promoted and the source is ITM Financial. I would like to put this back into Traders Court with more evidence now that we know they will not honor their Guarantee. That's a big GUILTY in my book. Can I re-issue my case to Traders Court?
 
ITM Financial .. More Bogus Marketing Hype

Below is another email I received from ITM Financial pitching the same product that they had to pull the results down from myfxbook and replace with a renamed product. This is a Scam. When you market your product with the claims they do and delete the data so that people can't verify the claims that is a Scam. They continue to add new marketing with outrageous claims making some very slight changes. Look at the email below. Once again they use the 11 seats left crap trying to make people think that if they don't act now they will miss out. Also, you can see they say there is a Full 60 day Guarantee if you are pip negative after 60 days. This is the same Guarantee they will not honor for me even when they were down over 500 pips in 60 days in my case. Do not get sucked in by their sleazy marketing campaign. The headline of the email is below. They closed down 3 London firms for 90 minutes. Also, based on the fact that this email came from Alex and I received the same email from other people with different names, one of two things is going on. Either they are inventing people or they sell their software through brokers. Beware when you see a company marketing like this!!!



THE TRADING SYSTEM THAT CLOSED 3 LONDON FOREX FIRMS FOR 90 MINUTES!!!!!


Hey Doug,


It isn't often that a trading system comes along that causes Forex brokerage houses to stop trading while they watch the video.


That is EXACTLY what happened when Forex startup ITM Financial first released its video about NNT, or Neural Networks Trading. It literally was sent as a private preview to 3 London trading firms and all 3 had their traders watch it.


Signup For The 60-Minute Webinar that Demos the System:
See It Here


The system is built on a massive cloud computing system that "senses" trade direction before it happens and makes a killing.


How do they do it?

Signup For The 60-Minute Webinar that Demos the System:
See How Here



They have opened up 11 more trading spots as a favor for Dustin and each new member will receive 5 FREE forex trading tools that help make up their algorithm library. After the 11 spots are filled, the 5 FREE trading tools will be removed for new members.

Reserve your spot tonight and check out a system that can give massive returns with very low draw downs, consistently.

Cheers!


Alex


PS - They are so confident in their system that if you are net negative with them after 60 days, they give you a full refund. Either they make money for you or they don't charge you...the ultimate NO RISK trial.


Signup For The 60-Minute Webinar that Demos the System:
Last Chance Here
 
Tell them they have 5 business days to honor the refund or you'll be filing with Amex.
 
Slick advertising and pretty numbers- what more is there?

THANK YOU SO MUCH! I halfway bit on their presentation- ITM- it stands for INTERNET TIME MACHINE. Whoaaaa. Wow, an Internet Time machine!! Just think of all the money you could make!! Only thing is... they promote a "special program," with 24Option.. Check out 24Option reviews on FPA. It ain't pretty. But their advertising is slick as rainwater- and they charge for it too...over a thousand dollars for their starter package, or something like that. Wow. For a thousand bucks, this must be REALLY SPECIAL. And the way they package it, it has to be TRULY AWESOME. Talked to a guy named SHAWN, (how do these people sleep at night?) who casually mentioned that he didn't know much about 24Option- it was just a promotional program. They advertise the "inspirational story of Trader X- he took his 24Option account from 250$ to 8,000.00$ trading ITM binary option signals alone!! Just think of all the money you could make!! And, as far as the idea presented by others on this thread, of, "don't cash out now, you'll be losing money," I got the same argument from the friendly folks over at ForexSignal.com. After three months of tradecopier service on a 4.5K account, I was down 120.00$. Meaning after three months of trading on a nearly 5K account, I was losing money. And I was paying these people 120.00$ a month for the privilege. When I stated I was going to cash out, ForexSignal.com quickly replied, "oh no, we have some great trades lined up, you'll make your money back." After three months. A hundred and twenty bucks. The funniest thing was, two months after I cashed out of ForexSignals.com, I mysteriously received a completely FREE one year prescription to Traders Elite Forex Signals. "Welcome! You've been given ONE YEAR FREE SUBSCRIPTION" to Trader Elite Forex Signals.

It's really nice to know of a website where you can get feedback from others to find out who's lying and who's not.












SCAM OR JUST GROSS MISREPRESENTATION .... YOU DECIDE!

Before I start here's a little background on me. I'm 55 years old and have been trading Forex and Futures for 8 years fulltime. I am a registered Professional Engineer in the State of Maryland and have a minor in mathematics from Virginia Tech. You can check on the Professional Engineering liscense by going to the link below: (for the links to work properly just cut and paste them into your browser)

Maryland Board for Professional Engineers - Division of Occupational and Professional Licensing

I bought a copy of ITM Financials mirror product a little over a month ago and I wanted to give my opinion on the product based on research I have done. It seems that the product was developed based on research and software created at 'the internet time machine'. You can go to this link to see what that was all about. Its basically advanced social media marketing software and this link shows how it can be used.

The Internet Time Machine - So How Does The Internet Time Machine Really Work?

I bought the software based on an online presentation that was full of hype and promises about how good the signals were. It was a very typical marketing presentation that starts with an extremely credible yet high pressure sales technique where a real person tells you about how this is the deal of a lifetime generating 1000 pips a month and then explains that I have nothing to lose because of the iron clad 60 day money back guarantee and then they only selling 500 copies of the software at a discounted price of $500, so the cost is only $1500. It turns out that the guarantee is as iron clad as I thought. Before you ever consider buying what I bought for $1500 I would try going to this link and getting a monthly version with a full guarantee

ITM Financial - The Forex Revolution Begins | ForexSocialSignals.COM | Voted #1 for Accurate Forex Signals

This next line is a line directly from the guarantee I evidently agreed to. Although we are still discussing that matter.

"THE CHANCES OF HAVING A NEGATIVE P/L IN ANY GIVEN MONTH, ARE ALMOST ZERO PERCENT. THAT IS HOW CONFIDENT WE ARE IN ITM FINANCIAL SERVICES."

Based on this statement and the results from the independent study along with their marketing representations (or misrepresentations) I would have to say this is Either GROSS misrepresentation or an outright SCAM.

They will not give me a refund at this point because they say I have to use the product for 60 Days and if my net pips are a loss then they will give a refund. There is a big problem with that scenario. They're counting of pip loss is different than everyone else's because they base theirs on data from myfxbook and have FINfx set up as their Broker. Go to this link and look at their performance to date:

ITMF Mirror #1 - (NeuroTech OS - Platinum Nexus & Above) System | Myfxbook

They have lost money 4 out of the last 5 months and are only in the green because of a great start in October and so far through May 8 they are down -6.54%. So they need a heck of a run to turn positive in May. Their system clearly is suspect and not in agreement with their marketing hype.

These are the results without accounting for the fact that you probably aren't using the same broker they are and your spreads will differ because of that..

December 2012 -1.86%
January 2013 -5.81%
February 2013 -.68%
March 2013 +6.8%
April 2013 -9.91%
May (thru 8th) -6.54%

Here is a sample comparison of Broker pips spreads directly off of the myfxbook site. As you can see the spreads vary greatly especially on the EURUSD pair which is the one the system trades the most. So how can that have a guarantee based on net pip loss when every broker is different. I can tell you that the pip gains or losses I see on my screen are not the same as there's and there is no mistake on where they are trying to get in and out of trades. You get and email of the exact entry and exit points. Their's will not be the same as what you see on the myfxbook site. Sometimes they are close and sometimes they are off by a few pips. When you add a few pips over 284 trades that they have so far in the myfxbook model it can add up. Just be aware and be careful about that.

EUR/USD GBP/USD USD/JPY GBP/JPY USD/CAD EUR/JPY USD/CHF
FINfx .7 1.6 .8 2.1 1.2 1.5 1.9
FXCM 2.1 2.1 2.1 4.3 2.8 2.4 2.2

These are the results without commission adjusted from myfxbook:

December 2012 -1.86%
January 2013 -5.81%
February 2013 -.68%
March 2013 +6.8%
April 2013 -9.91%
May (thru 8th) -6.54%

You may also want to do some research on the Company itself before dishing out $1500. In my opinion its always better to be careful when you're dealing with a relatively new business and product because a 60 day money back guarantee isn't worth its weight if it can't be paid back. I'd love to hear from anyone that has received a refund on the $1500 product. By the way, if you call there to request a refund you will end up talking to Shawn and he was very nice when I dealt with him. If you want to talk to the CEO you are looking for Curt Dalton. Google him and you can get his specifics. You can send me an email at jessejenx@gmail.com and I will respond.
 
Its been over a month now since I requested a refund based on their 60 Guarantee and that fact that they were negative 500 pips over the 60 days period. They are a SCAM!!! Any company that doesn't honor their Guarantee should be shut down.
 
This is an update concerning my refund from ITM financial along with other allegations they have made about this site.


I thought you might find the discussion between Curt Dalton, CEO ITM Financial and me interesting. He is lying about giving me a refund and claiming that this site uses blackmail to make money!!! He is a very slippery and dishonest person. He knows very well that he still has my money yet is trying to play dumb.

(From Curt to Me),

Hello Douglas,

I checked with accounting and they said you did a chargeback with AMEX. The money has been deducted from our merchant dealings. You already have your money, I am not sure what you want me to do at this point. I cannot refund money you already charged backed, I don't have it anymore. If you want to make videos and submit to forums, you should be making videos at AMEX and your credit card company.




Best of luck.


Curt


PS - Is this the Forex Peace Army site you are referring to? A couple of Russian teenagers who blackmail brokerages and signal providers into $5,000 payments? I am not sure you want to hitch your horse to their wagon and take their word on things. instaforex.com/forexpeacearmy.php

Douglas Lang <douglasclang9999@gmail.com>

10:35 AM (1 hour ago)
If what you are referring to is a dispute that does not put the money back into my account only you can do that. You have had the money since April 27 and if has never been credited back to the AmEx account. Can you show me the chargeback or credit receipt? AmEx does not have the money I just called them to verify.


Douglas Lang <douglasclang9999@gmail.com>

Why don't I have AmEx call you. Do you have a number?


Douglas Lang <douglasclang9999@gmail.com>

to ITM


AmEx said that a chargeback does not transfer funds and that you still have the money from March 28. Maybe your accounting department doesn't understand that a chargeback (dispute) has nothing to do with the transfer of funds and that they need to do that on your end. You are either messing with me or you don't understand a very basic accounting process. I believe its the former. Also, that is not the site I was referring to. Shawn knows which site it is. He has spent time on the site defending your company.

ForexPeaceArmy.com


ITM Financial

to me

Yes, this is the same site referred to here. instaforex.com/forexpeacearmy.php

There is only one forexpeacearmy.com and it is run by a couple Russian kids who try to blackmail companies like us and others.

You can use their service forums if you like, but realize that they are alot more shady than the providers they "review". For example, I know of one service that was told for $5k they will take all negative stuff down on the forums and site. So I guess if I really cared about forexpeacearmy I could just pay them to take stuff you put up, down. I don't care about troll sites like that, those that try to look honest and just want to blackmail companies.

I will have accounting check with Amex on your suggestions.




We also have the issue of you starting a dispute and voiding your 60 day refund rights as it says in the rules as well. I checked with Shawn and you were maid aware of the fact that once you start a chargeback without waiting the 60 days, you then leave your fate up to the credit card company.


What should we do about that?



Douglas Lang <douglasclang9999@gmail.com>

to ITM

Nothing in your guarantee says that filing a dispute will change the guarantee and why should it? I was trying to protect my interests. If I had listened to you in your email below I would have continued to lose another 250 pips. If you think a dispute should change the terms of your guarantee than put it in your guarantee so the consumer is clear upfront about any exceptions or special items change the guarantee on the fly.



Below is what he first told me when I asked for a refund:
_________________________________________________________________________________________
Douglas,

I have been monitoring your conversation with Shawn.

According to game theory, you should not refund now. You are ripping yourself off.

To whit:

1. You get a full refund on day 60 if you are net negative just like you agreed upon signing, so you are only 30 days out from that.

2. If we are negative, you get a refund, if we end up positive, you are about to miss a HUGE run.

3. If you chargeback now, we challenge it based on our digital signature and refund policy. We win about 80% of these types of chargebacks. If we win, you never get your money back since

we can't refund a chargeback dispute. You loose it all.

It is in your own self interest to wait the 30 days you signed up for. You are guaranteed to get it all back or get on a big run. You chargeback now, you risk losing it all (membership charge) and miss a big run.

There is no possible way a chargeback helps you right now, it is not even in your own self interest to do it.

What am I missing?


Curt



Below is a copy of the ITM guarantee:

_______________________________________________________________________________________

The ITM Financial Membership comes with a Full 60-day Money Back Guarantee.

Are You Eligible To Claim A Refund? - Full Refund Policy Explained Below.
To claim a full 100% refund regardless of whether you are a Monthly Subscriber or hold a Membership Package (if you have purchased a One-Off membership), you need to demonstrate (show us) that your P/L in PIPS (Profit/Loss Statement) for the first 60 days since your purchase date inclusive (all our results are Verified by our Real Account on Myfxbook) after following ITM Financial Signals (Open/Modify/Close) EXACTLY, is NEGATIVE.

For example, if after 60 days (minimum time period to be eligible for refunds) of trading ITM Financial Signals according to the provided instructions, the number of pips lost is greater than the number of pips won (all our results are Verified by our Real Account on Myfxbook), we will process a full 100% Refund of your payment(s). A refund can only be claimed after a minimum of 60 days from your start date are complete and you are at Net Loss in pips.

If in the EXTREMELY UNLIKELY event that you have a Negative P/L with ITM Financial Signals over the first 60 days since your purchase date, please claim your refund by sending an email to info@forexsocialsignals.com with:

1. Subject Line: "ITM Financial - Refund Request"
2. Your Purchase/Order Receipt ID.
3. Email Address used when making the purchase.
3. Your Trading Account Statement for the last 60 days containing your trades using ITM Financial Signals.

If you are a Trade Copier user, your Trading Account Statement MUST contain "Comments", otherwise the statement will be rejected and you will be asked to provide a new account statement including Comments.

All ITM Financial Signals delivered through our Trade Copier Service contain the comment "ITM Trade Copier" - This is to protect both our members and ourselves in the advent that a refund request becomes necessary.


ITM Financial - ForexSocialSignals.COM
An Internet Time Machine Project


21 W Olympia Ave
Woburn, MA. 01801
United States of America

Douglas Lang <douglasclang9999@gmail.com>

to ITM

Those Russian kids have created one of the most visible and respected Forex review sites on the internet. Try and google anything about Forex review and see how often that little Russian site comes up. I have been following forex for 10 years and it is true that when the site first came out it was small, but now look at the banners on their site. Its some of the biggest brokers in the Forex industry. FXCM etc. They have really been one of the few positives in an industry full of scammers and sharks. Not only do you find them on Google, YouTube, Twitter ... you find them on every major search engine. You can call them what you want but tell me of a Forex site that is higher up on the Google food chain than they are.
 
The first refuge of any scammer is to try to discredit anyone who might try to help victims (or potential victims).

InstaForex threw that page up after they ripped off a couple of FPA members. The only blackmail was asking InstaForex to either pay the traders what was owed them or to provide evidence to show that the money wasn't owed. Insta promised to show evidence, but never did.

Insta has continued its reign of financial terror ever since then, with the theft of 50% of all LR deposits without regard to when those deposits were made just being the latest chapter.

Curt of ITM is not helping his company's cause by hitching himself to Insta Fraudex's wagon of scam.
 
I have been trading and developing trading systems for 9 years. I am an indicator technologist, analyzing, modifying, and creating hundreds of indicators. I have several friends and programmers who do the same thing. We share indicators and knowledge and systems for analysis. I am a full time trader. I usually ignore marketers, but in this case their theft was blatant, so I responded. Blatant for me means it is either my indicator, or one of my friend's indicator, and being sold by someone who is not the owner. It most often occurs in Singapore, but in this case, I am not sure if Curt Dalton is a psuedo name for one of them. I actually know the creator of the tool they were passing off as theirs. I actually use it too as part of my system. Obviously my use of the indicator is correct too, so it was immediately apparent to me that not only did they steal my friend's indicator, but were not using it properly either. I DO know what I am talking about.

This is the email I sent this company after getting one of their spam emails. This is my entire email to them. Quote from me > Promoting the FX Sniper T3 CCI indicator as though it was yours. Promoting use of the renamed indicator with inappropriate settings. Promoting eToro brokerage through misdirection. All in all, very unethical!! End quote.

An actual company puts the customer first, right? So, even if you disagree, you state an apology, or declare our disagreement, or recommend another source, etc, etc. Ethical business, right?

Here is the response. Quote from them >
Thankyou for your email full of incorrect claims and non-researched rhethoric.
- We are honoured that you have taken the time to write to us with anything but correct information, we are going to suggest that you be nominated for a Nobel Prize.
Now, on to serious matters:
1. The indicators provided to you are based on MACD, RSI and CCI calculations, combined with our proprietary SSI technology.
2. There are hundreds of commercial and free indicators on the internet that use MACD, RSI and CCI.
3. Confusing our technology with indicators like FX T3 and other rehashed CCI indicators on the internet is your own problem and only says that you need to do your research correctly before making claims that don't exactly make you look very intelligent to anyone.
4. Please contact eToro yourself -- You can easily confirm by speaking to them directly, that ITM Financial is an Official, Registered Partner of eToro International. Go on, call them today, it will put your mind at ease :)

If you can write back with a more specific, actual question, we would be more than happy to answer it for you ~
Please don't waste your time or ours, by submitting nonsensical comments with no base or substance.
Many Thanks,
Support @ ITM Financial
--

Important Disclaimer: We reserve the unquestionable right to a) Not answer questions that are not relevant to the ITM Financial Membership, and b) Not answer to abuse or rude commentary of any nature, possibly terminating your membership should you resort to behaving unprofessionally with our staff via email or any other medium of communication.

We aim to respond to your questions within 1 to 2 business days. Please try and email us your questions all in one email instead of sending questions in multiple emails. The more emails our system receives, the further down the queue you go, and the longer it takes for us to respond.

Thankyou!

End quote.

If this is how you like companies to respond to you, then by all means you should contact them immediately and let them bully you around. I am serious when I say the indicator is not theirs...and they are not using it properly!! Not only do I use the FX Sniper T3 CCI indicator, but I back it up with the FX Sniper Ergodic CCI Trigger indicator. Both are great tools:) Despite the critical rhetoric from Mr Dalton, apparently he likes it too or he would not be trying to sell it to you. There ya go:) Go on the Internet and download them for free, compare them to what he is trying to sell you, and DON'T try to sell things that do not belong to you. Additionally, the remark about eToro is based upon ITM wanting you to register eToro as your broker and thereby giving them a part of each spread on each trade. In other words, ITM will make themselves a referring broker and get a cut from eToro on your trading activity. Nothing illegal about that, but they do not declare that little tidbit of information. Do you really want to give money to unethical businesses?

Listen. I can easily make 200K a day using these free indicators properly. ITM makes their money selling you the free indicators with incorrect settings because they are not traders. Then they make a little more by taking a cut out of the spread on every trade you make. I have no experience with their mirror trading system, but I am 100% positive it sucks because I know for a fact how to trade and how to use these tools. Now the question is who to believe? ITM or the Nobel Prize nominee? LOL. Save your money, google the indicators I mentioned, and trade on your own:)
 
If you can prove they are selling items written by you or your friends, a copyright complaint with their hosting company may prove useful.

If you have a profitable system using free indicators please start a thread here:

Forex Trading Systems and Strategies

I'm not the only one who would be very interested to see how it works.
 
Back
Top