RESOLVED - NordFX SCAM!!!

Stan NordFX

NordFX Representative
Messages
310
Dear Sirs,
Having opened an account with our company, Anatoly M has agreed to fully and unconditionally comply with the terms of the Client Agreement, including those pertaining to permitted and prohibited trading methods.

The overwhelming majority of his transactions were pipsing (scalping) and were carried out mainly on the pairs EURGBP, EURCHF in a clearly selected low-volatility period of 23:00 - 00:00, which is characterized by inaccuracies and delays in quotations due to extremely low market liquidity and the server restarting process.

Clauses 3.4.6. and 9.4 of the Client Agreement (please see below) clearly warn that in case of trading on such inaccuracies using vulnerabilities in the server part of the trading platform, NordFX may recognize such transactions as invalid.
And according to clause 13.6.3, in this case NordFX may unilaterally terminate this Client Agreement, block the profit, the method of obtaining of which has caused suspicion, close the Client's account/accounts and return to the Client the balance of funds not exceeding the amount of the initial deposit. This was done in this case.

The amount of the initial deposit has been returned to the client in full.

Thus, all NordFX actions have been performed in strict accordance with the terms of the Client Agreement, which, we repeat, Anatoly M has also committed to perform.

We see his spreading negative information about NordFX as attempts to render pressure over us aiming at withdrawing the funds received in violation of this legal document.

Yours faithfully,
NordFX

Client Agreement

3.4.6. NordFX may render any of the Client’s positions invalid or close one or more Client’s positions at the current rate at any time and as deemed by NordFX expedient, in the event that all the trading systems used by the Client have been aimed at taking advantage of possible vulnerability of NordFX’s software;

9.4. Internet connectivity delays and price feed errors sometimes create a situation where the prices displayed on the trading platform do not accurately reflect the market rates. NordFX does not permit the practice of latency arbitrage taking advantages of these internet delays. Transactions that rely on price latency arbitrage opportunities may be revoked. NordFX reserves the right to make the necessary corrections or adjustments on the account involved in its sole and absolute discretion.
 

Anatoly M

Private, 1st Class
Messages
253
Dear Sirs,
Having opened an account with our company, Anatoly M has agreed to fully and unconditionally comply with the terms of the Client Agreement, including those pertaining to permitted and prohibited trading methods.

The overwhelming majority of his transactions were pipsing (scalping) and were carried out mainly on the pairs EURGBP, EURCHF in a clearly selected low-volatility period of 23:00 - 00:00, which is characterized by inaccuracies and delays in quotations due to extremely low market liquidity and the server restarting process.

Clauses 3.4.6. and 9.4 of the Client Agreement (please see below) clearly warn that in case of trading on such inaccuracies using vulnerabilities in the server part of the trading platform, NordFX may recognize such transactions as invalid.
And according to clause 13.6.3, in this case NordFX may unilaterally terminate this Client Agreement, block the profit, the method of obtaining of which has caused suspicion, close the Client's account/accounts and return to the Client the balance of funds not exceeding the amount of the initial deposit. This was done in this case.

The amount of the initial deposit has been returned to the client in full.

Thus, all NordFX actions have been performed in strict accordance with the terms of the Client Agreement, which, we repeat, Anatoly M has also committed to perform.

We see his spreading negative information about NordFX as attempts to render pressure over us aiming at withdrawing the funds received in violation of this legal document.

Yours faithfully,
NordFX

Client Agreement

3.4.6. NordFX may render any of the Client’s positions invalid or close one or more Client’s positions at the current rate at any time and as deemed by NordFX expedient, in the event that all the trading systems used by the Client have been aimed at taking advantage of possible vulnerability of NordFX’s software;

9.4. Internet connectivity delays and price feed errors sometimes create a situation where the prices displayed on the trading platform do not accurately reflect the market rates. NordFX does not permit the practice of latency arbitrage taking advantages of these internet delays. Transactions that rely on price latency arbitrage opportunities may be revoked. NordFX reserves the right to make the necessary corrections or adjustments on the account involved in its sole and absolute discretion.

I in any case do not want to harm the reputation of the company! This topic is aimed at warning other traders about the danger that you can recognize any profit suspicious and steal profits in your favor!
You call the trade during the Japanese session, not the exact trade???Absurd...nonsense ! Your client agreement did not prohibit me from trading during the Japanese session! Moreover, I did not use any vulnerabilities of your server part ! I have not used any expert Advisor in trading! All trade was made by hands ! I just traded inside the flat(channel) use only limit orders - it is not prohibited by your agreement! So I demand its profits 5936$ !


NordFX just give me my legally earned money and we'll finish this conversation. At this point in time, I do not see a single clause in this agreement that can rightfully hold my profits.
 

Anatoly M

Private, 1st Class
Messages
253
History trading....full order manual
 

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Anatoly M

Private, 1st Class
Messages
253
I did not have a ban to trade in this period of time,the regulations do not specify a ban on trading at this time!Secondly, I did not use advisers at all, especially arbitration and you can see it!Traded only hands and pending orders during the flat and my transactions were in the market from a few minutes to half an hour,which arbitration what delays quotes!!! What kind of vulnerability are we talking about???You just stole my money!Give me back my money!!
 

Stan NordFX

NordFX Representative
Messages
310
Dear colleagues,
We already gave a detailed explanation of our position on October 17. Nothing new has happened since then. This client found a vulnerable area in the work of the servers and in the quotations flow. And his statement only confirms this: the trading was conducted mainly on the EURGBP, EURCHF pairs in a clearly selected low-volatility time interval 23:00-00:00, which is characterized by inaccuracies and delays in quotations due to extremely low market liquidity and server reloading process.
At this, transactions with large volume (5, 10, 15 and more lots) were opened, and were closed upon the receipt of a profit of 3-4 points. All the profit was obtained in this manner.

The fact that the client did not use any expert advisors has nothing to do with the issue under discussion.

We do not need his money, but we do not need clients who grossly violate the terms of the Client Agreement either. Therefore, we returned his initial deposit to the client and stopped providing our services to him.

Taking this opportunity, we would like to thank the FPA administration for the constructive advice that you have given us. We have already set the target to our specialists to develop and implement a system for monitoring client accounts in the early stages, in order to avoid such situations in the future.
 

Anatoly M

Private, 1st Class
Messages
253
1. I had every right to trade any of the time the terms of the agreement did not forbid me.
2. I had every right to trade any volume that I used in my trading and the terms of the agreement did not prohibit doing so.
3. I had every right to close trades with any amount of profit in pips and the terms of the agreement did not forbid me to do so. At the same time, many of my transactions were in the market for about half an hour about any delays in quotations here at all can be then speech ?? Also in the terms of the agreement there was no 1 point, which spoke about the minimum life of the transaction time in the market. Therefore, I also recommend that NordFX first update Its terms of agreement to add clauses to its terms of agreement that indicate a trade ban at a certain time by a certain order volume, and then only reasonably accuse customers. Otherwise, further actions on the part of NordFX, as it happened in my case, will be considered a brazen fraud ! Therefore , in this situation, there was not a single point in this agreement that I violated and which could prohibit me from trading, I demand from the NordFX broker to return my money to me !
 

Anatoly M

Private, 1st Class
Messages
253
Until the situation is resolved, I will warn all traders not to trade in this company, otherwise your any manual trading will be canceled. Nordfx just blatant scams that are doing so that any manual trades were not legitimate.Only when you lose money you will be their friends. This is nonsense among brokers!As we can see NordFX does not want to solve this problem with the brazen theft of my money.I propose to put my issue with this broker to the vote of independent traders ,it will be a fair court.
 
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