Dear participants,
We apologise for the lack of updates since our last post. We decided not to comment further on the matters surrounding hamdi786 case until we had a definite end to the investigation of his orders, having all media in mind, such as videos provided by him. Now we can confirm that a his trades have been compensated, as if they were closed at the best prices available. The issue in his case was such that during the news release our servers were bustling resulting in prices being quoted too fast. As much as we understand the inconvenience, regrettably such situations may occur. We always wish to remind our traders that news trading involves higher risks. Nevertheless we are happy that we were able to solve the issue to hamdi786's satisfaction.
Kind regards,
OctaFX Rep.