Omid, do you have any 'bonuses' in your account? One of the excuses for not being able to withdraw my cash, (when I actually had anything there), was that bonuses were preventing me from doing so. Nowhere on the website re withdrawal information does it mention certain 'conditions' for getting your own money back. I don't envisage seeing mine again, even though I recently had a call from their 'manager' telling me that it was a terrible thing this 'Patrick Green' did and that he had been sacked (I wonder how many of us have been told that!) Also the 'manager' returned to my account what was lost by 'Green', however all in the form of bonuses. To convert that amount to actual cash will take an age and I guess even if that does happen, Im not expecting any miracles whereby I'll be able to see my money again. This organisation is a complete scam and a bunch of criminals.