The broker PrimeFX property of DGX SYSTEM LIMITED contact me via phone and offer me an forex account with a trading support. Initially I opened my account with 1000 EUR and one suppossed assesor called Freddy Jhonson explain me a strategy to make 3 operation/week but they need that I increase my margin, in 2000 EUR more, I said that I didn't have such ammount of money, so they say that Invest 1000 EUR and they give me a Bonus of 80% and pushed me to give them my credit card details, the total ammount balance was 2000 EUR, however no one operation was made in my account.
Mr Freddy Jhonson called me again to say me about a new strategy to make money in the opening of Asian Market but they need that I Invested more money to increase the margin, I say It isn't possible "I am out of cash" and also I told him that the Bonus prommised hasn't been applied. He say OK I will give you a solution ASAP. No one operation was generated in my account or any signal to operate was given to me. How the broker has a Sirix platform, I decided to copy some traders and my account rise from 2000 EUR to 3198 EUR, then I decide to make a withdrawal request of 198€ in July the 6th, and thinking in pay may credit card statement, I request a second of 300€ in July the 8th. I waited the 5 bussines days to proccess the request that appear in the terms and conditions section, but nothing passed, even in the member area of the pfxbank.com doesn't have a tag with the withdrawals requests, so then I start mailing to my assesor Freddy Jhonson but he didn't answer me, then I tried to contact the person who receive my verification documents (Arturo Lorens) but the only answer was the silence. I tried to contact the support area in the live chat but they never be online, I let several messages but never receive response. At the day of today no one EUR has been sent to my credit card neither a word from the broker PrimeFX. Please help me to recover at least my Invested capital
Mr Freddy Jhonson called me again to say me about a new strategy to make money in the opening of Asian Market but they need that I Invested more money to increase the margin, I say It isn't possible "I am out of cash" and also I told him that the Bonus prommised hasn't been applied. He say OK I will give you a solution ASAP. No one operation was generated in my account or any signal to operate was given to me. How the broker has a Sirix platform, I decided to copy some traders and my account rise from 2000 EUR to 3198 EUR, then I decide to make a withdrawal request of 198€ in July the 6th, and thinking in pay may credit card statement, I request a second of 300€ in July the 8th. I waited the 5 bussines days to proccess the request that appear in the terms and conditions section, but nothing passed, even in the member area of the pfxbank.com doesn't have a tag with the withdrawals requests, so then I start mailing to my assesor Freddy Jhonson but he didn't answer me, then I tried to contact the person who receive my verification documents (Arturo Lorens) but the only answer was the silence. I tried to contact the support area in the live chat but they never be online, I let several messages but never receive response. At the day of today no one EUR has been sent to my credit card neither a word from the broker PrimeFX. Please help me to recover at least my Invested capital
