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Resolved - SCAM alert Ironfx - another example

Discussion in 'Resolved Issues' started by nichu, Jan 31, 2018.

  1. I THE TRUTH

    I THE TRUTH Recruit

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    For a withdrawal are necessary about 24 hours , ... They are a little late, we are at 24 MONTHS ... a little more patience ANZO;)
     
  2. IronFX Officer

    IronFX Officer IronFx Representative

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    Dear nichu,

    We note that you have provided the required information and documents requested by the Company and that the below matter has now been resolved.

    Thank you
     
  3. nichu

    nichu Private

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    Hello

    quick report from my side…
    I can confirm that my case has been processed successfully…
    Today I received all requested money on my account.

    Some additional information for everyone interested:
    • Date of my withdrawal request - 22/December/2017
    • After that plenty of messages sent to many different Ironfx’s email accounts (I also tried chat and phone)
    • No response for over 1 month
    • 31/Jan/2018 - I found this forum and I posted my “report” following instructions
    http://www.forexpeacearmy.com/commu...having-trouble-withdrawing-their-funds.39270/
    • I posted official complaint through Ironfx site - as specified here on this forum
    • I sent email to BUL@esma.europa.eu (info also got here)
    • After around 2 weeks I received an answer with my assigned reference number
    • Meantime exchanging information with “IronFX Officer” in this forum
    • 23/02/2018 - I received my money

    So for sure it wasn’t pleasant experience and my case accelerated only after starting “public” discussions on this forum.
    It’s a pity we have to fight so much (and this way) for something that belongs to us but finally everything ended up fine.
    In my case it was "only" (it's crazy I'm saying only in that case) 2 months - from what I see there are way worse examples.

    So thank you very much for people involved in that forum - I got lots of help here...

    And well - thank you "IronFX Officer" - it seems that your presence on this forum helped in my case.
    To be honest I don't envy you - working for IronFX - I'm pretty sure that even you don't believe in things you're writing here in some of posts... If going public is the only way to get your money back and there are people waiting even 2 years.... that's for sure nothing to be proud of...

    If anyone has any question - let me know

    Regards,
    nichu
     
    4evermaat likes this.
  4. marc56

    marc56 Private, 1st Class

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    Happy for you brother..
     
    nichu likes this.
  5. IronFX Officer

    IronFX Officer IronFx Representative

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    Dear nichu

    Thank you for the confirmation that your case was resolved successfully.

    For the points raised in your message, please note that the absence of updated KYC documents and correct WD details inhibited the processing of your WD in a more efficient manner.

    You did receive notifications in this respect through the Client Portal.

    We are glad the matter is now resolved.

    Thank you
     
  6. Anzo-IronFX Victim

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    Dear nichu,

    Thank you very much for your detailed records of your history with IronFX Scam.
    It is very encouraging that you could get your money back, as I will try to follow.
    I hope I can withdraw my money very soon and can report in a same manner.

    I appreciate your contribution !

    Anzo
     
  7. nichu

    nichu Private

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    Dear IronFX Officer

    I cannot believe you're still trying to point out that there was something missing on my side and that this is the reason that the process took so long.
    I did receive your request for KYC documents - I admit it... but it was LITERALLY 2 days ago...

    Please lets just close this topic
    I really don't want to be involve in it any more...

    nichu
     
  8. nichu

    nichu Private

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    Good luck!!!
     
  9. IronFX Officer

    IronFX Officer IronFx Representative

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    Dear Anzo,

    Thank you for providing your details.


    We have looked into your query and noted that your complaint is currently examined by the appropriate department of the Company as per the Company’s complaints handling policy. In light of this, we can confirm that you should expect to hear from the said department as provided by the said policy in due course.

    Thank you
     

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