Resolved - Scammed by an AVAtrade employee

kevz65

Recruit
Messages
5
So...short story is. My elderly father got way in over his head in stupidity and confusion.

my father signed up to avatrade a while back and made a deposit (which we still don't have access to). We were assigned an account manager, but that changed to a different one. The new account manager called after a few weeks and enticed my father into making a deposit to him. So he asked him to download remote desktop software, the account manager took control of his desktop and transfered and entered all bank details and transfered a huge sum of money (5 digits) to an international account. He then put the phone down and said a colleague would call. The colleague called and did the remote desktop again, and started showing him an account of a different website - completely unrelated to avatrade. The phone was then put down and it was too late to realise what my father had done.

In a nutshell it seems as if there is some sort of insider scam running her. A real account manger( who i can find in various reviews) has taken advantage of the slightly clueless and performed a scam with a friend it seems. We are trying to get this money transfered back but am not holding any hope.

I am going to contact avatrade as they should be ultimately liable for this kind of thing?
 

kevz65

Recruit
Messages
5
I have sent an email to the central bank of ireland and cc'd the CEO, head of compliance and VP of operations. Nothing yet.
 

kevz65

Recruit
Messages
5
Dear All

I have been in communication with the compliance CEO of Avatrade. It seems that this was a phishing attempt by an opportunistic fraudster, claiming to be an Avatrade employee. Not sure how this information could have been gleaned, opportunistic scammers are smart.
Ian Webb has been highly helpful in looking into this. We were able to recover the money via the bank and fraud unit.
So all in all, very lucky outcome. I advise everyone with elderly parents to keep an eye time to time on their affairs!
 

FxMaster

Lt. Colonel
Messages
9,415
Also i would like to thank Avatrade for their co-operation on this matter.
Dear All

I have been in communication with the compliance CEO of Avatrade. It seems that this was a phishing attempt by an opportunistic fraudster, claiming to be an Avatrade employee. Not sure how this information could have been gleaned, opportunistic scammers are smart.
Ian Webb has been highly helpful in looking into this. We were able to recover the money via the bank and fraud unit.
So all in all, very lucky outcome. I advise everyone with elderly parents to keep an eye time to time on their affairs!
It`s always good to see resolved case :) This thread will soon move to resolved cases :)
 
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